Talent Development Specialist

The Talent Development Specialist is responsible for designing, implementing, and managing comprehensive learning programs, including onboarding, career pathways, and leadership development.

This role involves conducting training needs assessments, creating and delivering training programs, and evaluating their effectiveness to ensure alignment with organizational goals.

The Talent Development Specialist will collaborate with various departments to identify development opportunities, support succession planning, and promote a culture of continuous learning and professional growth.

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Labor Credit Union aims to be bold and innovative , convenient , inclusive , and exhibit a culture of leadership and financial stability .

The Talent Development Specialist will leverage these values to enhance the skills, performance, and career growth of employees.

Primary Duties & Responsibilities :

• Develop, implement, and facilitate comprehensive learning programs, including onboarding, career pathways, and leadership development, by designing curriculum and materials that employ various instructional methods.
• Conduct needs analysis to tailor training programs, workshops, and e-learning courses to employee needs and organizational goals.
• Perform review of call recordings as well as staff interactions with members to identify knowledge gaps and training opportunities.

Provide feedback to the employee’s managers and assist with ongoing training to improve service delivery as needed. Make recommendations pertaining to procedures to support continual improvement in our service delivery.

• Define learning objectives and content requirements based on needs analysis.
• Assess, design, deliver, and facilitate onboarding programs and career progression curriculum, including leadership development.

Determine employee aptitude for success during initial onboarding training, and make recommendations to department manager for continuation of employment for the trainee based on performance during training.

• Collaborate with department managers to identify training needs and available resources.
• Facilitate training sessions, workshops, and seminars for employees at all levels.
• Administer and manage the Learning Management System (LMS) and other training tools.
• Conduct annual compliance training and modify programs as needed.
• Conduct training needs assessments to identify skill gaps and development opportunities and analyze feedback to refine training programs.
• Manage and oversee the development and implementation of procedures, and train employees.
• Collaborate on curriculum development and design materials for the Emerging Leaders Development Program.
• Maintain accurate and accessible training records.
• Perform other job-related duties as assigned.

Education & Experience

• Bachelor’s degree in human resources, Organizational Development, Education, or a related field.
• 3 years or more of experience in talent development, training, or a related role.

Requirements

• In-depth knowledge of training methodologies and adult learning principles.
• Strong presentation, facilitation, and communication skills, both verbal and written.
• Proficiency in using Learning Management Systems (LMS) and other training software / tools.
• Ability to work collaboratively with diverse teams and stakeholders.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail and proficiency in Microsoft Office products, including PowerPoint, Word, Excel, and Outlook, are required.
• Certification in training or talent development (e.g., CPTD, SHRM-CP / SCP) is strongly preferred.

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