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Bilingual Customer Care Representative

VirtualVocations
Rockford, Illinois, United States
Full-time

A company is looking for a Bilingual Customer Care Representative to assist members and providers through outbound contacts.

Key ResponsibilitiesMake outbound contacts to members and providers regarding various issuesPerform follow-up tasks to ensure timely responses to inquiriesComplete basic administrative and operational tasks under close supervisionRequired QualificationsMinimum 1 year of customer service-related experienceBilingual in English and Spanish, with proficiency assessment requiredExperience working in a high-volume call center environmentIntermediate to advanced skills in Microsoft Office applicationsAble to work independently with minimal supervision

18 hours ago
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