Reconstruction Project Manager

Job Description

Job Description

Locally owned and operated leading disaster cleanup and restoration company in business in the Boston / North Shore area is seeking a Reconstruction Project Manager.

This person will be responsible for managing a wide range of functions necessary to obtain and successfully execute reconstruction projects.

They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.

Competitive Salary + Bonuses & Commission Structure

Primary Roles and Responsibilities

1. Project Initiation

a. Evaluate and sell projects.

b. Educate customers on process.

2. Project Planning

a. Identify and document project scope of work.

b. Review estimates.

c. Obtain customer and client agreement on scope and estimate.

d. Review budgets.

3. Project Execution

a. Create project schedule and timeline.

b. Identify and qualify subcontractors and resource providers.

c. Negotiate terms and set expectations.

d. Perform periodic reviews to evaluate their performance.

4. Staff Management

a. Manage subcontractors who work together to process reconstruction projects.

b. Conduct regular meetings with reconstruction team.

5. Customer Satisfaction

a. Be responsible for customer service and management of the customer experience.

b. Manage all warranty activities.

Desired Experience and Skill Sets

General Contractors License (MA Preferred)*

Experience working with insurance

Experience with Dash / NextGear is preferred

Experience with Xactimate is required

Superb customer service track record

Effective written and oral communication

Intermediate math skills

Benefits

• Company Vehicle / Car allowance with gas card
• Company iPad
• Company Phone

Formal Education / Training

• High school diploma / GED
• Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements

Walking and / or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat.

The noise level in the work environment and jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7 : 00 a.m.5 : 00 p.m., MondayFriday, 45 hours per week. This position frequently requires long hours, working on-call, and weekend work.

Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws.

All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.