Job Description
Job Description
Once Upon a Child in Brighton is looking for a Shift Leader to join our team. This position will oversee the retail location and its staff during the afternoon / evening shifts.
The ideal candidate will be sales and team-oriented, display strong attention to detail, and maintain professionalism at all times.
A shift leader is a skilled multi-tasker, holds keys to the store, and demonstrates leadership as well as exceptional customer experience.
Responsibilities :
- Sales services Report daily sales and capture all credit can cash receipts. Fill out daily reports as required and has ability to problem solve register issues.
- Customer Service Respond to customer issues and resolve their needs as they arise. Maintain a clean store environment safe from all hazards.
- Supervise Lead by example. Motivate the sales team with effective communication and keep other employees on task to complete goals for the day.
Requirements :
- Previous retail experience, preferably in a leadership role.
- Ability to stay calm, patient and professional at all times.
- Strong leadership skills with a proven record of motivating staff.
- Excellent customer service skills.
About Once Upon a Child in Brighton :
Once Upon a Child is a franchise kids resale store. Each store is independently owned and operated. Our store is proud to buy thousands of gently used kids' items from the public and sell them at a great value price to our customers.
Our employees enjoy a work culture that promotes organization, while having fun and making sure our customers are taken care of before all else.
A full-time employee works a minimum of 32 hours per week and will receive paid vacation time after working one year at the store.
All employees have a 20-30% off discount on items in the store. Occasional bonuses and other perks.
Employees can also take advantage of a casual dress code, major holidays off and comfortable store atmosphere with family values.
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