Job Description
Job Description
TGI FRIDAYS / / Store 2641
80 SW 84th Avenue
Plantation, FL 33324
ROLE PURPOSE
Responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- Manage all areas of operations for a specific department including marketing and human resources, while ensuring the Company’s standards of quality, service and operations are maintained.
- Manage operations during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality and cleanliness.
- Frequently interact with Guests and follow up on any issues or complaints they may have
- Maintain an accurate and up-to-date manpower plan of Department staffing needs.
- Prepares schedules and ensures that their department is staffed for all shifts.
- Use the Great People Selection process to interview hourly Team Members, ensuring Team Members hired meet Company standards.
- Staff, train and develop their department’s hourly Team Members through ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis.
- Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).
- Perform liquor, wine, and beer check in to ensure proper invoicing.
- Ensure proper security procedures are in place to protect Team Members, Guests and Company assets, including security of beer walk-in, liquor room, store room, freezer and office.
- Prepare end of shift reports.
- Directly supervise Team Members.
- When acting as Manager on duty, oversee all of the restaurant’s operations
- Ensure great food is served to every Guest.
- Manages inventory efficiently, accurately, and in a cost-effective manner.
- Fosters open communication with kitchen and FOH staff
QUALIFICATION REQUIREMENTS
- 4-year college degree preferred.
- Minimum of 2 years' experience working in a full-service restaurant.
- Must be capable of performing all functions and meeting qualification standards for all hourly positions.
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