Lead Teller - South Austin

Location :

6400 Menchaca Rd Austin, Texas 78745

Schedule : Flexible availability to work up to 40 hours per week during the business hours between 8 : 15am-6 : 15pm Monday through Friday and Saturdays from 8 : 30AM-2 : 30PM to meet branch scheduling needs

As a Lead Teller at United Heritage Credit Union (UHCU), you have the pleasure of working in a professional and positive environment every day.

You will be responsible for ensuring Tellers provide our valued members exemplary customer service by accurately and efficiently processing everyday banking transactions such as deposits, withdrawals, transfers, payments, and more.

You will take on a leadership role in the branch to include training, mentoring, and coaching of Tellers. We are looking for someone who is a team player and role model.

You will develop relationships with our members, while generating new business by actively cross-selling credit union products and services.

You must be able to work in a fast-paced environment, while maintaining professionalism and working efficiently.

We are looking for candidates who are committed to providing that exceptional customer service experience to our members.

If you are interested in growing your career and becoming a part of our team, please submit your application today!

As a Lead Teller with UHCU you will get to :

• Promote and maintain positive relationships with our members and your teammates.
• Promote, cross-sell, and refer credit union products and services to fulfill our members' financial needs.
• Assist in coaching, training and development of Tellers.
• Investigate and resolve out-of-balance situations.
• Give back. We are proud to be partners in the communities in which we serve and we do that by participating and volunteering in so many community events and initiatives, it is impossible to list them all.
• Gain a career. United Heritage provides a reputable environment with opportunity for growth, career opportunities, and the unparalleled ability to make a difference in a dynamic, team-oriented environment.

It's way more than "just a job" to us!

What you will need to succeed :

• Excellent listening ability and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Passion for providing outstanding service to our members.
• Strong attention to detail, with a focus on accuracy and quality of work.
• The ability to collaborate with team members.

Requirements :

• High School Diploma or GED equivalent required.
• At least 1 year of heavy cash handling experience.
• Minimum of 1 year teller operations in a credit union or bank environment.
• Candidates are required to have working experience of cash handling procedures, including account reconciliation and balancing.
• Previous experience in a leadership role.
• Fluency in Spanish is a plus.

About United Heritage Credit Union :

The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership.

Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry.

UHCU has over $1.5 billion in assets, more than 77,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution.

Being part of our credit union means being part of our community.

UHCU Offers :

• Competitive Benefits Package
• 401(k) options (Pre-Tax and / or Roth)
• Generous paid time off (PTO)
• Education Reimbursement Program
• Opportunity to Advance!

Important Note : We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews.

We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit.

We will be sure to contact you if that is the case !