Mainframe Online Console Operator and Svc Management

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company.

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As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.

In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and / or eliminating the demands to travel.

Key Responsibilities : Monitor batch jobs, report / resolve issues and batch scheduling changes in scheduling tool.Perform basic batch operational tasks (Rerun, Step Restart, Hold).

Handle Current Plan batch activities and ad hoc changes.Monitor critical batches & console alerts.Report batch issues.Apply SOP to troubleshoot.

Perform IPL / HMC operations and system maintenance.Handle system breakdowns.Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders.

Monitor system performance Experience in Service Management, dealing with client Certified ITIL specialist, focused on Incident handling, Change management, Problems and Services Requests.

Basic Qualifications : Minimum 3 years of experience as a mainframe service management operations console and batch management or in a similar role.

Minimum 3 years of experience to monitor consoles and other monitoring tools for various alerts and reports.High School Diploma or GEDPreferred Qualifications : Bachelor degree in Computer Science or Information Technology Experience with CA-ESP, CA-7, or Control-MExperience to work with Spool management tools, system monitoring and automation toolsCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.Information on benefits is here. ()Role LocationCalifornia $58.

17 / hour - $68.17 / hourColorado $58.17 / hour - $68.17 / hourDistrict of Columbia $58.17 / hour - $68.17 / hourMaryland $58.

17 / hour - $68.17 / hourNew York - $58.17 / hour - $68.17 / hourWashington $84.61 / hour - $94.61 / hourWhat We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

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