Job Description
Job Description
Job Summary
We are actively seeking experienced Residential Service Plumbers to provide a great customer service experience. The Plumber will troubleshoot, replace and / or repair all residential plumbing systems in our customers’ homes.
You will be joining a team that works hard, has fun, and supports each other while bringing the value of our service to our customers.
Responsibilities and Duties
- Passion for communicating with customers and fixing plumbing issues.
- Keep your company van stocked, and clean both inside and out.
- Communicate and consult with homeowner to give them the best options on repair or replacement.
- Coordinates with supervisor and other trades for the purpose of completing projects efficiently.
- Maintain communication with dispatch.
- Diagnose problems and / or failures in plumbing systems (e.g. locate and repair water leaks, broken or clogged pipes, and plugged drains, etc.
for the purpose of identifying equipment and / or systems repair and replacement needs.
- Proficient in water heater installation, both tanked and tankless units.
- Proficient in use of specialty tools.
- Maintains tools, company iPad.
- Experience with Service Titan software preferred, training provided.
Qualifications and Skills
- 3+ years of residential plumbing service experience
- Strong problem-solving and plumbing diagnostic skills
- Great communication skills
- Excellent customer service skills
- Clean driving record
Company Benefits and Perks
- No on-call
- Tuesday-Saturday 8 am- 5 pm schedule
- A company van, gas card provided
- Specialty tools provided, iPad provided
- Health benefits package
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