A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers.
Key ResponsibilitiesRespond to customer cases and resolve critical issues with the productResearch and replicate complex configuration or product defect issuesAct as a mentor and create knowledge articles for the Global Technical Support TeamRequired QualificationsBachelor's degree in computer science, information systems, or equivalent experienceMinimum of 5 years' experience in a technical customer support role, preferably with enterprise SaaS solutionsExperience leading major enterprise incidents and engaging multiple teamsAbility to communicate technical information to various stakeholdersStrong organizational skills to manage multiple tasks simultaneously
Advanced Technical Support Specialist
A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers. ...
Global Services Access Management Technical Support Specialist
The GSAM Technical Support responsibilities include (but is not limited to) providing technical support to the GSAM team including any technical troubleshooting of equipment and software to ensure a successful execution in GSAMs core responsibilities. Closely support any groups GSAM supports globall...
Creative Technical Support Specialist
A company is looking for a Creative Technical Support Specialist to support omni-channel advertising campaigns through technical expertise in digital advertising technologies. ...
Technical Support Specialist I (Desktop Support)
TITLE: Technical Support Specialist I (Desktop Support). Escalates technical trouble calls to technical support staff or appropriate resource. JOB OVERVIEW: This position will provide hardware and software technical support to VMC departments and clinics, and provide detailed troubleshooting documen...
WordPress Technical Support Specialist
A company is looking for a WordPress Technical Support Specialist to provide technical support and education to creators. ...
Technical Customer Support Specialist
Protingent Staffing has an exciting contract Technical Customer Support Specialist opportunity. Includes but is not limited to the pad program, AED setup, Lifelink central setup, technical support for distributors and the AED program. Support distributors and company’s Law Enforcement AED program. P...
Technical Support Specialist
The Partner Technical Services team is looking for a contractor to fill the role of "Sandbox Specialist". Experience with Technical Support Preferred. We have an exciting opportunity for a Sandbox Specialist with the top leading multimedia and creative software company in the world. This role is to ...
IT Management Support Specialist
The IT Management Support Specialist responsibilities include a variety of ad hoc assistance including, administrative support, resource management, budget support, and other workforce or front office work assignments, as needed. Hill Associates Corporation is seeking an IT Management Support Specia...
Technical Support Specialist
We are currently looking for an experienced customer service and support specialist to join our team. Provide software application technical support to users on Windows, Mac, Chromebook and iOS. Provide software as a service (SaaS) technical support to users for our media management and hosting serv...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...