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Senior Director/Vice President Patient and Community Engagement

Amplity Health
Jacksonville, FL, United States
Full-time

Come join the true partner of global healthcare companies, Amplity Health. We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new drugs to improve the lives of patients.

Senior Director / Vice President Patient and Community Engagement

Nurse Educator Leader

Medical Solutions

We have an exciting opportunity for a Sr. Director / Vice President of Patient and Community Engagement. This is a new role, in our Medical Solutions Division reporting to our Global Head of Medical Solutions.

As an Amplity employee you will receive a competitive base salary, bonus potential, full benefit package including 401K, medical, dental, generous PTO, Company paid holidays, long-term, short-term disability, life insurance, wellness program and more.

The ideal candidate will live in the Eastern or Central time zone.

Position Summary : The Sr. Director / Vice President of Patient and Community

Engagement will lead initiatives to enhance patient and community engagement for our pharmaceutical and biotech clients. This role requires extensive experience in building, selling, contracting, and managing nurse and allied health professional teams with our internal partners.

The ideal candidate will be innovative, astute, and possess a high degree of understanding and experience acumen in the pharmaceutical and Nurse Educator environment.

An in-depth understanding of both field pharmaceutical Nurse Educator programs and or pharmaceutical Nurse Educator patient support programs within the US.

Strategically partner with pharmaceutical companies to improve patient access to medications and services. This role reports to the Global Head of Amplity Medical, requires both strategic and tactical expertise and is a manager of first- and

second-line leaders.

Key Responsibilities :

Hire, lead and coach Nurse Educator Medical Managers and National Program

Directors (Field or Virtual) to foster a high-performance culture.

Recognize and reward achievements while encouraging a cohesive team

environment.

  • Motivate and develop teams towards shared goals.
  • Collaborate with HR to address performance and employee relations issues.
  • Understand co-employment laws and work with HR to manage risks.
  • Partner closely with Talent Acquisition when hiring Nurse Educator teams.
  • Create business reviews, presentations, and reports for clients and Senior

Leadership.

Implement KPIs and metrics for high-performing teams and assess team

performance to provide insights for client programs.

  • Execute processes to ensure operational efficiency of Medical Solutions teams.
  • Lead the division within budgetary constraints and contribute to financial

planning and control, while forecasting financial data when applicable.

  • Demonstrate ROI for all team activities.
  • Identify and develop strategies to enhance, and initiate growth opportunities in

patient and community engagement.

Advance nurse teams programs to ensure quality care and outreach initiatives

are demographically appropriate.

Align engagement strategies with organizational goals and represent medical

teams within the US Medical Solutions business.

Foster relationships with key stakeholders, including clients, internal Amplity

stakeholders and appropriate healthcare providers and community

organizations.

Partner with Business Development to leverage industry contacts to secure new business.

Qualifications :

  • Registered Nurse (RN) with a valid license required
  • Bachelor's degree from an accredited university or college required
  • Advanced degree i.e MSN, MBA, a strong plus
  • A minimum of 10 years nursing / medical experience required
  • A minimum of 5 years' experience working in the pharmaceutical industry

required

Pharmaceutical nurse management experience with an understanding of patient

support programs and or field-based nurse teams required

  • Combined People Management experience of 5+ years, to include : 2-3 years direct management of second line leadership (Managing Managers) strongly preferred
  • Knowledge of healthcare and pharmaceutical compliance and regulations
  • Demonstrated management of budgetary and financial operations experience
  • Successful execution into contracting, building, and managing nurse teams
  • Strong leadership and management skills with the ability to maintain positive

relationships with relevant stakeholders in client organizations

Experience with Healthcare Professionals (HCPs) focused on Field Nurse

Educator teams strongly preferred

Proven proficiency to lead successful Field-based Nurse teams or Patient

support teams required

Innovative and solution-driven mindset to drive change, generate actionable

goals and champion business improvements

Excellent communication and interpersonal skills, with the ability to influence

and negotiate effectively at all levels

Abreast of industry trends and share best practices to drive growth and

sustainability

  • Demonstrable experience working in a fast-paced environment needed
  • Comfortable working in an entrepreneurial setting
  • Proficient in Microsoft Office packages including PowerPoint, Teams and other

technical platforms Zoom, etc., required

  • Ability to travel US; up to 50% and nationally as needed
  • Valid US Driver's License with safe driving record required
  • Aptitude to model Amplity's values and represent our brand

ABOUT US

We have a 40-year track record of delivering solutions for Pharma and Biotech companies large and small.

  • Our wide-ranging capabilities include clinical and medical outsourced teams; clinical and medical capability development;
  • companion diagnostic and precision medicine solutions; medical communications; expert engagement; remote and field solutions for patients, payers, and physicians;

and strategic and access consulting. Therapeutically, we cross many areas but have been a leader in oncology and rare diseases.

Our one-of-a-kind Insights database offers clients a detailed view into patient-provider interactions and provider treatment rationale not found through any other provider.

Every offering, every touchpoint, every solution is designed to ensure our pharmaceutical client's patients gain access to and benefit from the best medicines for the right reasons.

OUR CULTURE

Our company values align to our partnership vision and define our culture. These EPIIC values are reinforced in our people, our processes, and the solutions we provide for our clients : Excellence, Passion, Innovation, Integrity, and Collaboration.

We believe that delivering on true partnership for our clients begins and ends with our own team, which is why we relentlessly recruit and maintain teams devoted to living our EPIIC values.

The result? An inclusive, collaborative, and respectful culture we are proud of. We hold one another accountable to maintaining a safe workspace where we challenge one another to bring our best selves to work each day.

You will never feel unsure about how our EPIIC values look when lived out. We make conscious efforts to model and reward behaviors that remind our colleagues, clients, vendors, and partners what we stand for.

We foster a sense of belonging by ensuring contributions are heard and respected. We want every member of the team to feel like they have a voice and they can use it.

Constantly challenged and always supported, each member of our team is empowered to create innovative, meaningful outcomes for our clients.

Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits.

To learn more about us, visit our website at amplity.com or our social media pages, linkedin.com / company / amplity-health and twitter.com / amplityhealth.

CELEBRATING DIVERSE PERSPECTIVES

We passionately champion a culture of belonging, with transparent company practices that drive diversity, equity, and inclusion.

Our commitment to inclusion is core to who we are. We welcome people with diverse backgrounds and perspective who ignite curiosity and challenge the status quo.

As a provider of services across 6 continents, our team is as diverse as the clients we serve and the countries we work in.

We seek to create an inclusive, fair, and respectful environment that celebrates the individual differences and unique perspectives each person brings;

where everyone feels a sense of belonging and can be their true, authentic, and best self.

As an equal opportunity employer, we welcome everyone to our team. We promise to maintain a safe working environment where team members can thrive.

The IDEA - Amplity's Inclusion, Diversity, and Equity Alliance - makes sure of it. The IDEA helps our organization embrace diverse business practices, creates a sense of community through colleague resource groups, reminds our leaders to sponsor and embrace diversity, equity, and inclusion, and encourages cultural competence and awareness through company-wide resources for learning.

Our commitment to diversity spans our people, our processes, and our suppliers.

OUR DIVERSITY POLICY

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status.

Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications.

In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

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