A company is looking for a Sr. Manager of Customer Experience to enhance and automate customer support capabilities.Key ResponsibilitiesDevelop automated processes to scale customer experience support globallyIdentify strategies to improve response time and product satisfaction metricsOversee the development of data streams to analyze customer behaviors and sentimentsRequired Qualifications5-10 years of experience managing high-performing customer experience teams, preferably in health techExperience with off-shore resources and automation for operational efficiencyUnderstanding of hardware and software products used independently and togetherExperience with cross-functional collaboration for customer feedback and satisfactionComfortable working during EST and PST time zones
Senior Manager of Customer Experience
A company is looking for a Senior Manager of Customer Experience to lead initiatives that enhance customer satisfaction and engagement. ...
Senior Director of Operations, Customer Experience
As needed, the Senior Director of Customer Relations will handle difficult customers and/or situations utilizing exceptional customer service, problem-solving, and negotiation skills to find the best possible resolution for the customer while keeping the needs of the business in mind. Additionally, ...
Senior Customer Success Manager
A company is looking for a Senior Customer Success Manager to support their customer success team and drive onboarding, support, and renewals for strategic business partners. ...
Customer Experience Manager
Ensures all crew members are Wowing the Customer through personal contact with customers. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Frequently communicate and exchange information with customers on the telephon...
Senior Manager Customer Support
Key Responsibilities:Lead a team of Supervisors and front-line agents across multiple customer support channelsAct as a communication bridge between the business and customers, sharing insights and informationOptimize production and quality by utilizing analytics and creating positive changes for ag...
Principal Software Product Manager-Salt Lake City, UT
Software Product Manager, Product Owner, or Group Product Manager, with at least 3 years of those as a Senior or Group Product Manager. The Principal Software Product Manager is the most senior individual contributor role within the Product organization. They will collaborate with a cross-functional...
Holiday Asst. Location Manager- Apache Mall
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and famili...
District Operations Manager
The District Operations Manager role is a prerequisite to the Regional Operations Manager position. SPAR is looking for a results-oriented candidate with excellent interpersonal skills for the position of District Operations Manager. District managers are responsible for managing the daily operation...
Project Development Manager, Renewable Energy
With a track record of success, and substantial pipeline, our partner is seeking a Project Development Manager to manage a new and existing development portfolio of Community Solar & BESS projects. Project Development Manager | Community Solar, Utility Scale Solar, BESS. We are looking for an experi...
Operations Manager, Commercial Real Estate
This position is within the Property Management division of IRG Realty Advisors and will assist the Property Manager in the overall operation and maintenance of the property, as well as be responsible for planning, overseeing, and leading projects. Maintain appropriate standards of physical mai...