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Compliance Customer Success Manager

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Compliance Customer Success Manager.Key ResponsibilitiesEnsure customer success by consulting on the implementation and evaluation of compliance digital learning programsBuild relationships with customers to enhance their compliance learning initiatives and resolve issuesMonitor account health and drive retention and growth by understanding customer needs and achieving renewal goalsRequired Qualifications5+ years of professional compliance customer success or equivalent sales experienceSolid understanding of the regulatory environment related to training needs and risk reduction goalsExperience with Salesforce CRM and Customer Success toolsAbility to build influential relationships with diverse customersAdvanced skills in Excel and PowerPoint, with proficiency in Word and Outlook

3 days ago
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