Automotive Sales Consultant

Chapman Chevrolet is looking for customer-service minded sales professionals to join our team and create an easy, enjoyable car buying experience for our valued customers! We've reinvented the car buying process, making it easier than ever for customers to purchase their dream vehicle, by offering client support in person, online and over the phone to meet each customer’s individual needs and shopping preferences.

Successful candidates enjoy creating amazing customer service experiences through a consultative sales approach, and demonstrate excellent product knowledge and presentation skills.

Join our team and enjoy a positive, productive team environment, supportive management, career stability, unrivaled benefits and so much more!

What We Offer :

• Attractive Commission Pay Plan : Enjoy uncapped earning potential You control your income!
• Professional Development : Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment : Join a collaborative team where your contributions are valued.
• Employee / Family Discounts : Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing :

• Comprehensive Health Coverage : Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners : Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs) : Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance : Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP) : Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan : Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO) : Time off to recharge and maintain work-life balance.

Core Responsibilities :

• Convert visitors into customers by understanding their needs and pairing them with a vehicle that fits their lifestyle
• Conduct professional demonstrations of vehicle features and organize test drives
• Educate potential buyers on product offerings, optional packages, and the latest technology
• Assist customers with the completion of sales and financing paperwork
• Deliver sold vehicles and follow-up with buyers to ensure satisfaction and generate referral business
• Respond to internet, live chat and phone inquiries promptly using phone, email and texting to generate sales appointments
• Log daily sales lead activities in the CRM and follow up with customers who are not ready to make an appointment

Desired Qualifications and Experience :

• 1 year of customer service or sales experience is required
• Automotive sales experience is preferred, but we provide training!
• Experience generating sales leads online and over the phone is a plus!
• Proficient computer skills including data entry, typing, internet usage and the ability to learn and utilize new technology
• A demonstrated commitment to customer satisfaction
• The ability to think from the customer’s perspective to understand objectives and respond thoughtfully
• Bilingual in verbal and written English and Spanish is a plus!
• Must have a valid driver’s license and clean driving record
• Must pass a pre-employment background check and drug screening

Hours and Work Environment

We are open Monday Friday 8am to 9pm and Saturdays 8am to 8pm.

We ask that all candidates have open availability to work during these business hours.

We offer a 5-day workweek, and we are closed all Sundays.

This is an onsite position, and requires working with customers in person as well as online and over the phone.

To Apply : If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.