Responsibilities
Become the expert on Salesforce data stewardship grow the expertise as an SME of stewardship best practices as well as Penske data in Salesforce files.
Grow and maintain that expertise through external sources like conferences, organizations, publications and working with internal teams on analysis of Salesforce files and our business and IT processes for those files.
Collaborate with the Contract Sales, IT, Marketing, and other Salesforce teams to understand data quality needs in key data files.
Provide analysis, project leadership and stewardship to determine a course of action to meet those needs.
- Identify, escalate, and lead remediation plans with teams that may include IT, various departments in the business, upstream processes, source systems, platforms and data stewards.
- Lead and manage an internal Salesforce Coordinator team through guidance, coaching, development and knowledge of Penske's data and data stewardship procedures.
- Develop data quality goals / metrics that align with the data quality requirements. Provide Management with visibility and reporting on those metrics.
Develop remediation plans where those metrics fall outside of the requirement.
- Other projects as assigned by the supervisor.
Data Quality Manager
Develop data quality goals/metrics that align with the data quality requirements. Collaborate with the Contract Sales, IT, Marketing, and other Salesforce teams to understand data quality needs in key data files. Become the expert on Salesforce data stewardship -- grow the expertise as an SME of ste...
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