Ascend Nonprofit Solution - Senior Human Resources Generalist

The Senior Human Resources Generalist will be responsible for managing daily activities within the Human Resources Department including general HR administration and employee relations for multiple non-profit organizations served by Ascend Nonprofit Solutions.

Reporting to the Chief HR Officer, the ideal candidate will be a self-starter with attention to detail, ability to effectively prioritize, multi-task and operate with a high level of flexibility and commitment.

The successful candidate will emanate the values and missions of both Ascend and its constituent agencies. This is the perfect opportunity for an HR Generalist with benefits administration experience looking to transition to the next level in their career.

This role is primarily in-office with some hybrid opportunities.

Essential Functions :

Areas of focus will include employee relations, compliance and general human resources administration.

• Builds collaborative relationships with key stakeholders across the organization, identifies critical challenges and opportunities, and assesses the impact from an employee relations perspective.
• Provides advice and counsel to Agency managers and employees regarding behaviors, skills, and performance, including individual and team development, business decision-making, problem-solving and workplace practices.
• Possesses strong mediation skills in order to facilitate problem / resolution conversations between employees and leadership.
• Assist CHRO with resolving complex and non-complex employee relations issues. Monitors processes and practices to ensure appropriateness, fairness and documentation that supports outcome.

Participates in the response to EEOC Claims for assigned client groups.

• Assist CHRO with general human resources administration including Fair Labor Standards Act (FLSA) interpretation and regulatory compliance.
• Counsel employees on basic and intermediate policy and procedure questions.
• Maintains in-depth knowledge of trends, best practices, regulatory changes and legal requirements.
• Assist Agency clients regarding the interpretation of company policies and how to handle and document employee situations;

and prepare related documentation as needed.

• Develops and maintains affirmative action program; files EEO-1 annually; maintains other records, reports and logs to conform to EEO regulations.
• Complete unemployment insurance claims inquiries including initial response and all additional communication.
• Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
• Ensures compliance with all federal, state and local employment laws.
• Assist with timekeeping tracking and participate in closing pay periods for payroll purposes.
• Maintains confidentiality of all sensitive and confidential information and / or activities.
• Provides assistance to CHRO on other tasks and projects as required.

Physical Requirements Works in an office environment. Requires sitting and standing, driving automobile, operating computer and multi-line telephone, occasional lifting of documents and supplies.

Responsible for working in a safe manner. May have to stand for long periods of time.

Required Travel : Minimal (10% or less)

Knowledge and Skills Requirements

• Expertise with local, state, and federal laws and regulations such as Employee Retirement Income Security Act (ERISA), Family and Medical Leave Act (FMLA), Health Insurance Portability and Accountability Act (HIPAA), Fair Labor Standards Act (FLSA), state and local leave laws required.
• Exceptional customer service skills : ability to effectively interface with all levels of the organization and work effectively as part of a team.
• Unquestionable ethics and integrity and ability to handle sensitive and confidential information with professionalism.
• Ability to juggle multiple competing priorities and accomplish results within a fast-paced, multi-tasking environment.
• Excellent interpersonal, verbal and written communication skills and strong follow-up skills.
• Ability to write general business correspondence and communicate with clients, vendors and employees.
• Advanced proficiency in MS Office Suite products.
• Experience with HRIS Systems and knowledge of payroll practices a plus.
• Experience integrating various HRIS systems.

Minimum Qualifications

• Bachelor's degree in Human Resources, business or related field
• Minimum of 4-5 years of relevant Human Resource Generalist experience
• Certification desirable
• Valid Driver's License

Benefits :

• Comprehensive benefits package, including health, dental, and vision insurance.
• Retirement savings plan with employer match.
• Generous paid time off and holidays.
• Professional development opportunities.

At this time, we will only consider candidates who currently reside within the Greater Charlotte, NC area .

No calls or visits please. For immediate consideration, please formally apply online. Please submit a cover letter and resume with salary requirements when applying.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification.

They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status .