POSITION OVERVIEW :
The Senior Security Specialist will ensure the safety and security of employees and customers of all United Dairy Farmers retail stores in and surrounding the Columbus, OH area.
S / he visits designated stores and conducts inspections of security systems, audits employee compliance with company policies, and reviews sales records / security camera video footage to help detect suspicious employee behavior and shoplifting.
S / he should be an excellent communicator and be comfortable working closely with law enforcement. The Sr. Security Specialist is a full-time role, working approximately 45 hours per week and is on call 24 / 7.
At times, the security specialist will need to go to retail stores in the late evening / early morning should there be an emergency.
This is an armed position.
DUTIES & RESPONSIBILITIES :
- Directs and participates in investigations and questioning of employees in cases of suspected theft
- Assists detective investigations (supply video footage, receipts, etc.)
- Follows through with case completion including appearing in court if necessary
- Confers with representatives of local law enforcement agencies to ensure cooperation; building and maintaining strong, professional relationships is central to this role
- Writes detailed incident and loss reports
- Assures that all security related equipment (cameras, alarms, etc.) is installed and maintained properly
- Directs, hires, and trains other security employees
- Is responsible for hiring and selection of special duty officers when needed
- Recommends security-related policies, practices, and procedures that may have a significant impact at UDF
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
- Strong interpersonal and communication Skills
- Excellent surveillance skills and a detective-like nature
- Must have a safety mindset
- Must be dependable
- Knowledge of basic security procedures and equipment
- Ability to remain calm and objective in tense situations
- Ability to manage multiple tasks
- Ability to read, write, and follow complex instructions
Education and Experience :
- High School Diploma
- 7+ yrs experience law enforcement or security background
- Loss prevention
- Experience writing detailed reports (theft / robbery)
- Experience managing others (preferred, not required)
- Experience in a retail environment (preferred, not required)
- Detective experience (preferred, not required)
- Ability to speak Spanish (preferred, not required)
Technical Capabilities :
- Knowledge of Microsoft word; Microsoft Excel; and Internet Explorer
- Must have a valid driver’s license, proof of insurance, reliable transportation and be able to visit several stores per shift
- Experience working with security software and equipment (preferred, not required)
- Electronic Journaling (preferred, not required)