Vehicle Exchange Specialist

Join the Jerry Seiner Dealerships Team as a Vehicle Exchange Specialist!

Are you passionate about delivering exceptional customer service? Do you have a talent for creating memorable experiences?

Jerry Seiner Dealerships is seeking a dynamic Vehicle Exchange Specialist to join our team and enhance our customer experience on the service drive.

About the Role :

As a Vehicle Exchange Specialist, you will :

• Greet and engage with customers, offering concierge and valet assistance.
• Educate customers on their options for exchanging or upgrading to a safer, more reliable vehicle.
• Provide every service drive customer with opportunities to sell or trade their vehicle, whether in person, through a flyer, or via phone and internet.
• Ensure a smooth transition to our sales department by facilitating seamless communication and follow-up.

Key Responsibilities :

• Facilitate the purchase or trade of 20-30 vehicles per month, meeting or exceeding the program's minimum expectations.
• Offer fair and accurate appraisals for every service customer, including Customer Pay and Warranty clients.
• Follow up with customers by phone or internet if not met in person, providing a high level of service.
• Enhance the overall customer experience, both on the drive and within the dealership.

What We're Looking For :

• Strong interpersonal skills and the ability to engage with customers effectively.
• Excellent communication skills, including phone, text, and email proficiency.
• A commitment to providing outstanding customer service.

Why Join Us?

• Potential to earn over $100,000 annually!
• A supportive, team-oriented environment that values growth and success.

Position Details :

• Location : On-Site
• Type : Full-time

Experience " The Seiner Difference !"

At Seiner, we have been a family-owned business since 1980 and truly believe in helping our employees find the career opportunity that is right for them.

We encourage the individual growth and development of our employees through our many employee-focused benefits. Explore the opportunities that come with being part of the Seiner Team.

Benefits may include :

• Paid training - onsite trainer available
• Bonus program available
• Paid Time Off (PTO) accumulates from Day 1
• Grow with us! Educational reimbursement
• Health, Dental & Vision Insurance
• Employer Health Saving Account contribution each month
• 401k Retirement plan
• Supplemental insurance plans to cover you if you're injured
• Great discounts on vehicle purchases
• Discounts on parts and accessories
• Discounts on service and body labor
• Monthly book reimbursement to help you learn and grow
• Referral bonuses for vehicle purchases
• Closed Sunday

Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.

Job Posted by ApplicantPro