Dermatology Triage LPN-(3296382)
Description
Triage LPN - 40 hour Day - BWH Dermatology
GENERAL SUMMARY / OVERVIEW STATEMENT :
Nursing at Brigham and Women’s Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do.
We understand that great care is shaped by relationships with patients and their families. That’s why we’re committed to knowing our patients on a deeper level not just as patients, but as individuals to ensure that they, and their families, feel known and cared for.
At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care in an inclusive environment.
We work each day to achieve our vision to provide excellent care to patients and families, with the best staff, in the safest environment.
Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents a career with BWH is unlike any other in the health care field.
Here you'll find a workplace where collaboration and teamwork are the norm, not the exception physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients.
If you want an enormously fulfilling career, there’s no better place to be.
The Licensed Practice Nurse (LPN) provides support for complete and efficient patient care within practices and / or locations of the Department of Dermatology.
Working under the direction of the Practice Manager and / or Practice Coordinator, the LPN will interact with customers in person, by telephone and / or electronically.
Since the role has significant impact on patient care, patient satisfaction, clinical operations and clinical revenue, the position requires outstanding customer service skills, attention to detail and having the appropriate technical skills to meet the job requirements in a timely and accurate manner.
Brigham and Women’s Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community.
We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity : race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
The following duties and responsibilities are comprehensive. While the LPN will be expected to have a working knowledge of these duties and responsibilities, the overall efforts for each will vary based on daily practice operational needs, staffing, location and specific functions.
Other duties may be assigned.
Perform all nursing functions within a practice per scope of duty, including but not limited to : assisting with preparing, processing and disposition of patients;
facilitating patient flow; assisting with procedures; and wound dressing application.
Follow all infection control, regulatory, compliance and precaution guidelines as required by policy.
Accurately perform patient intake, medical history or any practice / location specific needs. Very and update information as needed.
Update physicians and other staff on clinic activity and waiting times during sessions. Monitor patient wait times and update patients / family in a timely manner.
Monitor medication stock to ensure appropriate supply of medication. Notify pharmacy and / or management team when appropriate.
Prepare exam room and appropriate procedure equipment in a timely manner. Assist physician for all procedures using sterile technique.
Telephone screening, including patient phone calls or messages (Epic Inbox, Patient Gateway or voicemail), results management, post-surgical follow-up, and addressing potential add-on patients.
Ensure that pathology, microbiology, virology, and other similar tests have been appropriately logged and followed-up per practice, department and hospital standards.
Assist with patient education including informed consents, wound care, medication and post-procedure instructions.
Prepare instruments, kits and trays for central sterile processing sending and receiving. Monitor instruments for any damage, notify management team when appropriate.
Prepare and process prior authorizations and disability forms. Follow-up in a timely manner.
Enter visit charges and diagnosis codes in Epic on physician’s behalf or as requested. Ensure that cosmetic procedure charges are entered in a timely and accurate manner.
Qualifications
- Licenses / Certifications : Current LPN Licensure in the Commonwealth of Massachusetts
- Education : Graduate of an accredited Licensed Practical Nursing Program.
- Experience : Some experience in a healthcare setting preferred.