Assistant Operations Manager

Job Type

Full-time

Description

Position : Assistant Operations Manager

Classification : Exempt

Location : Fresno

Reports To : Operations Manager

Summary / Objective

The Assistant Operations Manager is responsible for assisting in developing, managing, and increasing the efficiency of the overall service delivery strategy and operations for the company's Fresno operations.

Essential Functions :

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned.

Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Manages an organizational location(s) and team to deliver high value services and solutions that exceed customer expectations across all departments.
• Works with department Vice Presidents to refine solution offerings, requirements definition and processes for achieving sales & revenue targets, corporate goals, and objectives.
• Leading, guiding, directing, and evaluating the work of other employees, such as Foremen, Project Managers, and salespeople and ensuring a healthy working environment across the business departments.
• Facilitate an on-going and consistent review of all department operation activities and develop a collaborative process with the local personnel to ensure product and service enhancements based upon customer feedback utilizing experience implementing the company's solutions.
• Assisting Vice Presidents and Directors in managing the local office finances, identifying ways to increase revenue and decrease costs, analyzing financial reports, and preparing operating budgets.
• Owns the P&L at the local level in conjunction with the Vice Presidents and Directors.
• Contributing to sales innovations, strategic business development, and the profitability of the company as determined by the office's strategic goals.
• Evaluating the success of the location in achieving its goals and formulating plans to correct any issues if the location is not achieving its goals.
• Assisting in maximizing the location's operating performance and achieving its financial goals
• Manages all events and training classes at the location.
• Primary contact for issues resolution with customers and employees across departments. Works with department Vice President's to develop and deliver resolution.
• Maintaining awareness of competitors, expansion opportunities, customers, markets, and new industry developments and standards.
• Dual Responsibility with Vice Presidents and HR for Employee Recruiting, Development, Training and Retention for All Positions at all locations.
• Develops all capital and expense budgets for location operations.
• Responsible for location facility maintenance and modifications.
• Assists with reviews of personnel working closely with department Vice Presidents.

Requirements

• Strong communication, interpersonal, public speaking, and leadership skills
• An innovative and motivational mentality.
• Excellent management, decision-making, and problem-solving skills.
• Confident and goal-oriented.
• Department and personnel growth oriented.
• Current working knowledge of the industry and the willingness to maintain your knowledge.
• Strong Organizational and computer Skills.
• Excellent analytical skills to analyze any phase of the operations and provide supporting documentation and assessments.
• Strong Math Skills and use of Excel and other programs.
• Ethical Practice. Setting the expectation across the board.
• Strong beliefs in Safety Awareness and training.
• Leading by example mentality and leadership style.

Work Environment

While performing the duties of this job, the employee regularly works in the office, warehouse and field environments requiring the adaptation to each of these specific environments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk, hear and collaborate with others. This is largely a managing role in the office;

however, field site meetings and audits, plus other outside of the office visits will be required. The employee is regularly required to use computers and provide presentations in an office environment.

This also requires employee to lift light to heavy boxes, pulling, bend or stand on a ladder, climb stairs, reach with hands and arms, squat, moving furniture, configuring meeting rooms / spaces as necessary for either office or field environment.

Position Type / Expected Hours of Work

This is a full-time position. Normal days and hours of work are Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m.

However, frequently work times vary due to jobsite requirements, so flexibility is expected. Due to the nature of this business, this position is expected to be available for calls 24 / 7 / 365.

Required Education and Experience

• High school diploma or equivalent required.
• 5 or more years' experience in a managerial role.
• Proven working experience as a leader and motivator.
• Valid Driver's License, with good driving record and no violations
• Excellent Time Management Skills

Additional Eligibility Qualifications

This position will require limited travel to any of our offices in the areas we serve. Additional travel will be required to attend meetings with manufacturers suppliers and prospective customers.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.