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Senior User Researcher

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Senior User Researcher II to join their Design & Research team.Key ResponsibilitiesCollaborate with researchers, designers, developers, and product managers to create solutions for customer problemsLead large projects impacting customer experience with significant autonomyProduce research reports documenting customer jobs and pain points with recommendations for improvementsRequired QualificationsAt least 8 years of experience researching digital productsExpertise in various core research protocolsExperience working with ambiguity and understanding research requirements from stakeholdersExtensive background in iterative design processesKnowledge of Figma and relevant design & research tools

8 days ago
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