Bilingual Rehabilitation Specialist

Job Description

The National Rehabilitation Service is looking for a motivated individual to join our team as a bilingual Vocational Rehabilitation Specialist, providing vocational rehabilitation services to eligible members of the Canadian Armed Forces (CAF).

The incumbent will be responsible for facilitating the return to work of plan members through customized return-to-work strategies designed in collaboration with clients, colleagues and care providers.

A typical workday involves meeting with plan members and healthcare professionals and coordinating activities with care providers to ensure a smooth return to work.

The Rehabilitation Specialist's responsibilities include budget management and planning, as well as implementing return-to-work programs.

Duties may also include mediation and negotiation sessions with interested parties. The position requires an outstanding ability to multi-task, a flexible approach, and the ability to prioritize, given the often-conflicting demands of tight deadlines.

Special Conditions : This role is from a home-based office and regional travel will be required. You will be responsible for managing a rehabilitation case load covering the geographical area of National Capital Region, NCR, (Ottawa Gatineau and surrounding areas).

Responsibilities :

Developing, monitoring, and implementing innovative and goal-oriented vocational rehabilitation strategies for claimants in receipt of disability benefits.

Contributing to the overall profitability of Group Disability by facilitating more timely return to work for claimants.

Work with Policyholders to develop creative return to work solutions

Budget management

Provide effective communication to policy holders and members, and various medical professionals, often delivering complex and / or difficult messages

Vendor Management : ensuring the most effective and efficient treatments are available to our claimants.

What we are looking for :

Educational Qualifications :

Related University degree; preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing.

Professional recognition like the Accredited Rehabilitation Professional (ARP) and / or Canadian Certified Rehabilitation Counselor (CCRC) is an asset.

Professional Qualifications :

Extensive vocational rehabilitation experience (5 yrs) or several years active rehabilitation experience

Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices

Experience managing budgets in a professional setting

Valid driver's license and car is required to travel to various locations

Proficient in Microsoft Office

Comfortable giving presentations to large groups (Virtually or in Person)

Excellent oral and written communication skills.

Bilingual (French & English) is an asset - The successful candidate will be required to communicate in English and French in order to support clients from various

Prior military experience would be a strong asset

Attributes :

Ability to multi-task and prioritize when case loads may be large and complex.

Excellent interpersonal and conflict management skills

Ability to make difficult decisions which may have significant impact on claimants and our Business independently

Proven problem-solving skills.

Strength in working independently and in a cohesive team environment

Accuracy and attention to detail

Proven analytical, and organizational skills

Demonstrated ability to think of creative solutions to rehabilitation problems

Interest in helping others make gainful return to employment

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture -We lead with our Values every day and bring them to life together.

Boundless opportunity -We create opportunities to learn and grow at every stage of your career.

Continuous innovation -We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion -We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship -We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-REMOTE

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.

4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under 945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife / JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife / John Hancock policies.

To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

CAN, Ontario - Full Time Remote

Salary range is expected to be between

$50,250.00 CAD - $83,750.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.