Warranty Administrator

The Ōnin Group
Mesquite, Texas
$18 an hour
Full-time

JOB DESCRIPTION Job Description

Excellent opportunity to join a leading industry manufacturer where initiative and performance can take you far!

  • $21.00 / hr
  • M-F 8am 5pm
  • Opportunity to be hired full-time for a great career in manufacturing

As a Warranty Administrator, you will be responsible for working with external and internal clients in order to effectively satisfy requirements related to timeliness, quality, and cost of equipment repairs, such as :

  • Manage warranty and repair process from beginning to end, including maintaining a log of calls, initial analysis of problems, subsequent ordering of parts, and final shipment to client and / or vendor.
  • Ensure to have sufficient insurance information on any contractor prior to work being performed.
  • Make decisions in regards to logistical and shipping issues.
  • Enter and maintain sales orders in IT systems for warranty service as required.
  • Generate weekly, monthly, and quarterly warranty reports.
  • Conduct weekly warranty meetings, follow up on open issues to ensure service completion.
  • Provide general troubleshooting and fault isolation of mechanical, electrical and refrigeration systems.

Work Experience

Preferred Candidate Might Have :

  • Previous experience with Warranty is required
  • 3+ years related experience in a business / administrative environment.
  • Associates degree or equivalent is preferred.
  • Experience with providing technical / troubleshooting support over the phone.
  • Proficient with Microsoft Office suite (Excel, Word and Outlook)
  • Convey general test procedures of components and equipment.
  • Read and interrupt basic schematic diagrams and bill of materials.

Benefits

Get the benefits, respect, and life you deserve at Ōnin Staffing. Get a job, a better quality of life, and be treated like a member of our team.

Teammates are rewarded and valued. If you want a better life, join us! It’s time to upgrade.

Every Ōnin Job comes with these amazing benefits after just 30 days and for less than $18 per week!

  • $5 Prescription Drugs
  • $5 Doctor's Visit Copays
  • Free Teledoctor Service
  • Free Counseling Services
  • Life Insurance Included
  • Vision Insurance Included
  • Dental Insurance Included
  • Vacation and Holiday Pay
  • Scholarship Opportunities
  • NEW! 401(k) Retirement
  • NEW! Free Legal Services
  • 30+ days ago
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