Valet Supervisor

The Details

Pay : $14-20.00 / hr PLUS Tips (depending on location and experience)

Full or Part-Time

Must have previous supervisor experience

Must know how to drive a manual transmission vehicle (aka stick shift)

$100 Referral Bonus

Benefits of joining the LAZ Parking Family :

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv - No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week no additional cost!
• Get paid every day
• Gain peace of mind
• Get ahead of expenses
• $0 cost* and no hidden fees

We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion. Our mission is to create opportunities for our employees and value for our clients .

If you’re looking to join a growing company led by passionate people committed to being the best contact us today!

The Spirit of the Position :

The Valet Supervisor oversees the operations for the valet locations for an assigned shift, under the direction of the Valet Manager to ensure 24 / 7 professional valet parking management.

As a company devoted to promoting an employee-focused servant leadership culture, the Valet Supervisor will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location.

Principal Job Duties :

• Serves as a primary point of contact for patrons during the shift to receive and distribute tickets, keys and cash.
• Greets customers in a friendly manner (e.g., ideally by name) and is responsive and timely with correspondence and problem resolution during the shift.
• Promotes good customer relations with a can-do and caring attitude and has a willingness to help at all times.
• Develops a positive rapport with patrons and customers.
• Assists patrons into the client facility and provides a gracious sense of arrival.
• Parks and returns customer vehicles upon request and as necessary in a timely manner.
• Serves as a liaison to company manager responsible for the shift, including in the event of accidents or incidents on a shift.
• Signs / Initials as the valet on shift cash-out sheets and provides shift cash-out sheets to the company manager responsible for the shift, answering any questions thereon.
• Other related duties that may be assigned by a company manager from time-to-time.
• Additional duties as assigned.
• The Valet Supervisor will be expected to work varying hours including weekends, evenings, nights, etc.

Education :

• High school diploma or GED required.
• Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license.

Experience :

• Strong customer service experience.
• Parking operations and / or parking industry experience.

Skills :

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Open to feedback, differing opinions and other points of view
• Capable of taking direction from company manager responsible for shift or other shift valets / team members as necessary to ensure smooth operations and customer satisfaction.
• Capable of working alone on a shift or with one or more other valets.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates the ability to seek improvement.
• Ability to drive a standard transmission, as well as general knowledge of how to operate various types of motor vehicles.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
30+ days ago