The hospitality group behind the acclaimed New York City restaurants, Llama Inn and Llama San is expanding its footprint with the upcoming Papa San, a Peruvian Izakaya set to open in feb 2025 on 34th Street and 10Th Avenue (in The Spiral building).
We are currently looking to hire a talented and experienced Assistant General Manager to start on or around November / December 2024.
The Assistant General Manager will play a pivotal role in the restaurant's day-to-day operations. As a member of the team, they will spearhead initiatives, drive development, and ensure the seamless operation of the dining room / bar in line with the Peruvian Japanese concept.
Assistant General Manager responsibilities
- Manage all day-to-day shift operations ( opening and closing shifts)
- Maintain standards according to DOH regulations
- Respond efficiently and accurately to customer complaints and reviews
- Actively engage in all steps of service, by implementing, overseeing and maintaining all company policies and procedures
- Create and deliver experiences to our guests and our employees
Other responsabilities :
- Supporting GM in financial, service, and staff related projects as assigned
- Train, lead and develop people to achieve excellence and maintain company standards
- Assist in educational trainings year round
- Manage team's schedules
Requirements :
- Minimum of 4-5 years of experience in full-service restaurant management as either a service manager, AGM, or formal dining restaurant manager
- High volume experience of 200-300 covers per night preferred
- Proven leadership ability and track record, especially as it pertains to managing hourly employees
- Mid to strong cost analysis skills as it relates to labor, COGS, CGS, & Comps; with the eagerness to learn more.
- Experience with scheduling of over 15 team members
- Latin restaurant experience is a plus
- Knowledge and experience with our various systems is preferred (Toast, Resy, Binwise)
- Ability to effectively manage a large team and delegate responsibilities
- Food Handler Certification
Benefits :
We offer medical, dental, and vision benefits for full time employees, as well as a 401(k) , Paid Time Off, Employee Dining Discount, Commuter Benefits, and HRA for full time employees
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