Search jobs > Lexington, KY > Patient liaison
SUMMARY :
The position performs a scope of tasks usually focused on combining aspects of the clinical encounter such as : greeting patients, expediting, scheduling, telephone triage, EHR work-list, filing, surgery scheduling, pre-authorization / pre-certification.
maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site.
PREFERRED QUALIFICATIONS :
- Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public;
- ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance;
excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills / experience. CPR certification.
PHYSICAL GUIDELINES :
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day;
motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear.
NOTE :
This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.
Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
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