Safety & Security Lobby Concierge FT/ $27 per hour

Safety & Security Lobby Concierge FT / $27 per hour

Sunstates Security is seeking a professional and detail-oriented Security / Concierge professional to join our team. This role combines the responsibilities of physical security and guest services, providing an exceptional experience for our clients, associates, and visitors.

The ideal candidate will have a strong sense of hospitality, exceptional communication skills, and the ability to maintain a safe and welcoming environment.

Monitor and manage access control for the facility, ensuring the safety and security of all visitors and employees

• Greet and assist guests, clients, and associates with professionalism and courtesy, providing clear and efficient communication
• Maintain a visible and professional presence, providing support, information, and directions as needed.
• Conduct regular patrols and security checks of the premises to ensure the safety of all areas.
• Respond promptly to incidents and emergencies, coordinating with emergency services when necessary.
• Assist with visitor management, including verifying identification, managing visitor logs, and issuing temporary access passes.
• Act as a point of contact between clients and the team, ensuring streamlined communication and efficient problem resolution.
• Work closely with the building’s management team to provide a seamless experience for all guests and staff.
• Maintain records and reports of daily activities, incidents, and any irregularities

Skills & Experience

• One to two years of successful experience in a security concierge role is preferred.
• Excellent customer service.
• Experience working with the Google Suite of programs (G-mail, calendar, chat, docs, sheets) is a plus.
• Access control software experience is a plus.
• Outgoing / energetic demeanor with excellent customer service
• Proven track record of quality support and high-performance
• Strong work ethic, self-motivated, and works with limited direction
• Excellent communicator

Requirements :

• Must be at least 18 years old or the minimum age required by the state, if higher
• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Must submit to a pre-employment drug test
• Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable Sun123.

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country.

We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more.

Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust.

If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security.

As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!