Change Management Communications Specialist

Global Partners is currently seeking a highly skilled and experienced Change Management Communications Specialist to spearhead the communication efforts for pivotal enterprise-wide projects.

This role is instrumental in ensuring the success of the projects by developing and executing a comprehensive communication strategy that informs, engages, and aligns stakeholders across the organization.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From , with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US.

At Global Partners we embrace the future, investing in the energy transition with initiatives like and supporting the communities in which we operate with our charitable work.

The Types of Energy You Bring

• You have the ability to successfully lead high-performing teams to drive complex change initiatives involving people, processes, and technology
• You have outstanding communications and interpersonal skills, and significant experience creating and implementing complex communications and change management plans.
• You have agility in building relationships and credibility across all levels of projects and organizations
• You have excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.

Gauges of Responsibility

• Craft a robust and adaptable communications strategy tailored to the needs of enterprise-wide transformational projects.
• Ensure the strategy has robust change management components that will help lead the organization through this period of significant change.
• Define clear objectives, key messages, and success metrics for all communication and change efforts.
• Create and oversee the execution of detailed communication and change management plans, including timelines, content development, programmatic elements and distribution channels.
• Ensure consistent and timely delivery of project-related information across various platforms (email, intranet, newsletters, town halls, etc.).
• Develop high-quality communication materials, including presentations, FAQs, newsletters, videos, and other written and digital content that effectively convey the goals, progress, and benefits of the transformation.
• Tailor messages to different stakeholder groups, ensuring clarity and relevance.
• Engage with and support key stakeholders, including executives, managers, and employees, to foster understanding and buy-in.
• Organize and lead focus groups, workshops, and feedback sessions to gauge stakeholder sentiment and gather insights. Act as a change champion, promoting the value of the project and driving awareness throughout the organization.
• Address concerns and resistance proactively, providing support and resources to ease the transition.
• Track and report on communication effectiveness through surveys, analytics, and feedback mechanisms.
• Adjust strategies and tactics as needed based on evaluation results and changing project dynamics.
• Work closely with the Enterprise Program Management team, HR, IT, and other departments to ensure alignment and integration of communication efforts.
• Coordinate with external vendors or consultants if required for specialized communication needs.
• Develop and implement contingency plans for potential communication challenges or crises related to the projects.

The GPS of our Interview Process

• First thing first, if you’re interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
• We conduct virtual and in-person interviews and provide additional hiring information items needed during the recruiter conversation.

QUALIFICATIONS

• At least 5 years of hands-on experience within Communications Planning & Execution and Change Management
• Proven track record of leading communication efforts for large-scale organizational change initiatives.
• Strong knowledge of change management principles, methodologies, and best practices.
• Strong project management and organizational abilities.
• Proficiency with digital communication tools and platforms.
• Ability to translate complex concepts into clear, engaging, and actionable messages.
• Ability to manage multiple priorities and adapt to changing conditions in a fast-paced and evolving environment.
• Strong analytical skills to assess communication impact and adjust tactics accordingly.
• Be a change catalyst capable of aligning strategy, people, process, and technology.
• Prosci certification a plus

Education Requirement

Bachelor’s Degree in business administration, human resources, or a related field.

We are an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information and any other legally protected status.

Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don’t check every box.

If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don’t meet every point on the job description.

We’d love to hear from you.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive.

We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.

If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.