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Virtual Travel Assistant

Happy Vibes Travel
Cambridge, USA
Full-time
Part-time

Work remotely from home bookingitineraries destinations and activities. This is an opportunity towork from home booking air car hotel cruises sporting events andconcerts for a company that has been in business for over 70 yearsserving clients all over the world.

No experience is necessary. Wewill train you. This is a businessopportunity.

CoreResponsibilities :

  • Serveas primary customer contact providing premium conciergelevelservice to travelers from start tofinish
  • Respond to telephone emailinquiries and online travel submissions in a timelyfashion
  • Research and book Domesticand International travel packages including air hotel tours andground transportation
  • Work directlywith top suppliers like Expedia Universal Studios Princess CruisesAvis Delta etc...
  • Become familiarwith multiple webbased booking engines and travelresources
  • Pricing & and costcalculations for changes or added tripfees
  • Provide etickets and takecredit card payments over thephone.

Travel Planning andSales :

  • Plan and selltransportation accommodations insurance and other travelservices.
  • Collaborate with clientsto understand their needs and provide advice on suitabledestinations transportation modes travel dates costs andaccommodations.

Qualifications :

  • Noexperience necessary; we willtrain
  • Exceptional customer serviceabilities
  • Superior written andverbal communication skills
  • Strongorganization with the ability to prioritize andmultiask
  • Job Type : Fulltime orparttime

Benefits :

  • FlexibleSchedule : Enjoy the flexibility of workingremotely.
  • Personal Website : Opportunity to have a personalized website for professionalrepresentation.
  • Daily TrainingAvailable : Access ongoing training to stay informed about industrydevelopments.

CustomerCommunication :

  • Providerelevant information brochures and publications (guides localcustoms maps regulations events etc.) totravelers.
  • Communicate effectivelywith clients to address inquiries offer assistance and ensure asmooth travelexperience.

Bookingand FinancialTransactions :

  • Booktransportation make hotel reservations and handlepayment / fees.
  • Use promotionaltechniques and prepare materials to sell itinerary tourpackages.

IssueResolution :

  • Addressand resolve problems complaints or refund requestspromptly.
  • Maintain a high level ofcustomer satisfaction through effective conflictresolution.

IndustryKnowledge andNetworking :

  • Attendseminars to stay updated with tourismtrends.
  • Build and maintain a networkwith tour operators to enhance serviceofferings.

Skills :

  • Fluencyin English; multilingualism is aplus.
  • Strong sales skills andcommercial awareness.
  • Effectiveinterpersonal and negotiationskills.

Ifyou have a passion for travel excellent communication skills and aknack for sales we invite you to join our team as a RemoteCoordinator.

Embrace the opportunity to create memorable travelexperiences for our clients while enjoying the benefits of aflexible schedule and continuoustraining.

Must be 18 years old or older and authorized to work in the UnitedStates. Excellent communication and interpersonal skills.

Strongattention to detail and organizational abilities. Passion fortravel and helping others create memorable experiences.

Ability towork efficiently in a fast-paced environment. No prior experiencerequired; we will provide comprehensive training.

13 days ago
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