Catering - Front of the House Supervisor (Healthcare facility)

Who We Are :

Thomas Cuisine, established in 1986, is a distinguished privately held contract food service company. We advocate for the healing potential of whole foods and prioritize crafting fresh scratch-made cuisine daily.

Each member of our team embodies our mission, upholds our values, and fosters relationships while consistently prioritizing ethical conduct.

What’s in it for you :

Pay : $28-$30 per hour, based on experience!

Benefits :

• Comprehensive medical, dental, and vision coverage with multiple plan options.
• Generous Paid Time Off and Leave Programs.
• Employee referral program.
• Access to wellness initiatives, financial planning, mental health assistance, and more.
• Parking fee covered by company

Job Specific Duties :

• Event Coordination and Leadership : Lead setup and delivery of catering events, demonstrating creativity in food presentations, and guiding the team.
• Inventory Management and Recommendations : Oversee equipment stock, make purchasing recommendations, and manage inventory.
• Menu Planning Collaboration : Collaborate with the Executive Chef on menu planning for events, providing leadership and insight.
• Quality Control and Timeliness Oversight : Ensure product quality and timely service delivery, offering guidance and support to team members.
• Industry Awareness : Stay abreast of industry trends and developments, sharing knowledge with the kitchen team in our client Healthcare facility.
• Client Meetings and Survey Reporting : Participate in client meetings, report survey results, and ensure customer satisfaction alongside the supervisor and manager.
• Equipment Maintenance and Storage Organization : Supervise catering equipment maintenance and storage area cleanliness and organization.
• Compliance and Safety : Ensure adherence to departmental policies, HACCP / Food Safety procedures, and safe driving practices among the team.
• Versatile Role : Assume various roles to support overall kitchen operations when not engaged in catering events, providing leadership as needed with the Front of the House staffs.
• Additional Responsibilities : Fulfill assigned duties to meet departmental goals and objectives, supporting the supervisor and manager as necessary.

What you will need :

• Previous customer service experience, preferably in healthcare, senior living, or Education.
• Experience with catering or food service required, preferably in healthcare or hospitality.
• Excellent communication and interpersonal skills, with a compassionate and patient-centered approach.
• Ability to work efficiently in a fast-paced environment while maintaining professionalism.
• Physical capability to lift and carry trays and navigate hospital corridors.
• Basic understanding of dietary restrictions and food safety principles.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent; additional training in patient care or customer service is advantageous.
• A positive attitude and willingness to collaborate with hospital staff to ensure patient satisfaction.

Our Commitment to You :

At Thomas Cuisine, we are committed to cultivating a workplace that is diverse, equitable, inclusive, and fosters a sense of belonging for every individual.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is integral to our company culture, and we continuously strive to evolve and improve in this regard.

REAL Food Genuine Service Enduring Relationships