Business Claims Processing Specialist - Walnut Creek

Position Description :

CGI Federal’s Housing Compliance team partners with a local public housing authorities and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Claims Processing Specialist in Walnut Creek, CA.

Under the direction of the Asset Manager / Central Services Manager (CSM), the Business Claims Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include : renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies.

The Business Claims Processing Specialist will use CGI’s propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.

This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties.

New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, within the affordable housing industry and for the development of general business skills.

Your future duties and responsibilities :

Reports to Asset Manager / Central Services Manager in carrying out core task processing. The Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following :

• Perform detailed reconciliation of monthly voucher payments to property owners.
• Renew expiring Housing Assistance Payments contracts.
• Perform annual contract rent adjustments.
• Evaluate and approve owner’s claims for reimbursement due to unpaid rent, tenant damages and vacancies.
• Maintain property files and records retention in accordance with HUD and corporate policy.
• Maintain positive relations with owners, residents and their representatives, neighborhood groups and local governments.

Required qualifications to be successful in this role :

• Associate's degree is required (Bachelor’s degree preferred) but significant relevant experience will be considered in lieu of an Associate's degree.
• Must have at least 3 years’ experience within a professional office business / corporate environment.
• Professional, organized, and able to manage multiple tasks each with varying deadlines
• Proficiency with Microsoft Office, particularly Excel and Word.
• Strong written and oral communication skills.
• Demonstrate the ability to learn new skills and tasks quickly and adapt to change.
• Desire to work in a team environment.
• Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
• Proven ability to understand, interpret and apply written policies and procedures.
• Strong customer service skills.
• Learn from past experiences and apply to future circumstances.
• Ability to multi-task, be self-motivated and proactive
• Mathematics, data entry, record keeping, and account management skills

Desired :

3-5 years of experience performing tasks in a regulatory environment.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications.

To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $40,.00 - $89,.00.

At CGI we call our professionals members to reinforce that all who join our team are, as owners,

empowered to participate in the challenges and rewards that come from building a world-class company.

CGI’s benefits include :

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the (k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid maternity and parental leave
• Learning opportunities and tuition assistance
• Member assistance and wellness programs

CGIFederalJob

LI-KR1

Skills :

• Analytical Thinking
• Detail-oriented
• Conflict Resolution
• Leadership
22 days ago