Demonstrates SoundOff Signal's Core Values in daily interactions with internal and external customers.
Establish and maintain an expert level understanding of SoundOff Signal's products with an emphasis on premium hardware and software solutions.
Develop and deliver technical training programs for internal staff and external partners.
Conduct hands-on training sessions, both in-person and through virtual platforms.
Create engaging training materials, including manuals, presentations, and multimedia content.
Collaborate with cross-functional teams to identify training needs and tailor programs accordingly.
Stay current with industry trends and relevant research to incorporate relevant information into training programs.
Provide post-training support and assistance to ensure successful implementation of learned content.
Evaluate and assess the effectiveness of training programs through feedback and performance metrics.
Contribute to the continuous improvement of training materials and methodologies.
Attend and support national and regional tradeshows.
Ability to travel up to 75%, including occasional weekend work.
Ability to perform job consistently without excessive absenteeism or tardiness.
Additional duties as assigned.
Advanced degree in a related field preferred. Equivalent combination of education and experience may be considered.
A technical background is preferred for this position along with at least 5-7 years of relevant experience. Prior public safety or emergency vehicle upfitting experience will be considered a positive factor.
Excellent skills in the following areas :
o written and verbal communication.
o public speaking and presentation.
o multi-tasking capabilities
o inter-personal and customer service.
o Conceptual thinking and problem solving.
Extensive knowledge of 12VDC electrical systems.
Knowledge of vehicle electrical wiring systems and mechanical systems (disassemble vehicle).
Experience with designing wire schematics dealing with aftermarket equipment.
Ability to work independently in a dynamic fast paced environment, with minimal supervision.
Required to possess and maintain a valid U.S. driver's license, and sustain auto insurability status.
Ability to travel internationally.
Preferred skills :
o Advanced Microsoft Office Suite experience
o Salesforce (CRM) experience
o Learning Management System (LMS) experience
o EVT Certification
Mostly office environment, occasional light manufacturing environment
Fast-paced, team-oriented environment
Low noise level in a temperature-controlled setting
Some level of domestic and / or international travel may be required
May work remotely
Mostly normal business hours with occasional need to flex hours
May work onsite at customer locations
Salary Description
$80,000 / $100,000 annually based on experience
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