Financial Support Service Specialist - Hybrid

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring.

It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day.

It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career.

And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here.

Join us and contribute to Sedgwick being a great place to work.

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Financial Support Service Specialist - Hybrid

PRIMARY PURPOSE : To serve as a financial liaison to internal and external business partners (e.g. clients, carriers, IT, client services, etc.

to provide support by assisting stakeholders and management with research, analysis, resolution, questions and concerns.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Maintains and analyzes accounts and financial data to ensure accounts and variances are accurately stated; and conducts timely reconciliations.
• Performs root cause analysis and research to identify and resolve discrepancies.
• Maintains effective and productive relationships with both internal and external business partners.
• Handles incoming requests and communicates status / resolution to requestor and relevant stakeholders.
• Serves as a financial liaison responsible for receivable and relationship management; partners with internal and external business partners.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred but not required.

Experience

Four (4) years of experience in the accounting field or equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Excel is a must.
• Leadership / management / motivational skills
• Analytical and interpretive skills
• Strong organization skills
• Excellent interpersonal skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion;

ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory / Visual : Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

You may be just the right candidate for this or other roles.