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Online Hotel Reservationist

SVH Travel
Los Angeles, California, USA
Full-time

Online HotelReservationist

Department : Hospitality

Reporting Structure : Reports to theReservations Manager

Welcome to the excitingworld of hospitality! As an Online Hotel Reservationist you willplay a crucial role in ensuring our guests have a seamless bookingexperience.

Your attention to detail and customer service skillswill be key to success in thisrole.

Responsibilities :

  • Manageonline hotel reservations through various bookingplatforms
  • Provide excellent customer service toguests seeking information or assistance with theirreservations
  • Coordinate with other departmentsto ensure accurate and timely bookinginformation
  • Handle cancellations modificationsand special requests from guests
  • Maintainuptodate knowledge of hotel amenities services andpromotions

Qualifications :

  • Previousexperience in a customer service role
  • Excellentcommunication skills both written andverbal
  • Strong attention to detail andorganizational skills
  • Ability to multitask andwork in a fastpaced environment
  • Knowledge ofhotel reservation systems is aplus

If you are passionate aboutproviding exceptional service and love working in a dynamicindustry we want to hear from you! Apply now to join our team as anOnline Hotel Reservationist.

30+ days ago
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