Required :
2+ years of experience working in a medical administration role or healthcare call-center
Description :
- Gather necessary demographic, insurance and clinical information from patients and enter into an appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.
- Assist with coordination of activities related to insurance pre-certification / authorization.
- Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.
Skills :
call center customer service
Top Skills Details :
call center customer service
Additional Skills & Qualifications :
PREFERRED :
- Electronic Medical Record : Athena
- Phone System : Genesys Cloud
Experience Level : Entry Level
Entry Level
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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