As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale.
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location / Division Specific Information
CTD partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time a concept that we internally embrace as There is a Patient Waiting.
Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more.
Our more than 3000 employees in over 15 countries work hard every day knowing that what they do matters.
This position is site based at our Allentown, PA location.
Discover Impactful Work :
This position will work with both the client and internal teams to coordinate packaging activities for a variety of different clients.
This role will follow standard processes that will ensure on time delivery of the packaged product. This person will work with clients and internal groups to continually improve the various processes to improve on time delivery and right first-time output.
A day in the Life :
- Manage the delivery of all technical and service aspects of projects and studies for clients.
- Determine the preliminary design of the study and evaluate and understand the study.
- Serve as the internal link within the company, maintaining continuous communication with all departments and direct one-on-one contact with external customers.
- Initiate the involvement of appropriate departments, ensuring consistent high-quality work delivered to customers.
- Lead and represent the business at project meetings, kick-off meetings, and customer teleconferences.
- Interact with Quality Assurance / Regulatory personnel to drive Problem Reports to closure.
- Ensure customer needs are properly translated into quotations and budgets.
- Provide accurate and timely financial forecasting and reporting.
- Participate in cross-functional business process improvement activities.
- Work closely with the account manager to ensure overall customer satisfaction.