Hybrid Call Center Representative

TEKsystems
North Kingstown,RI,02852,USA
Full-time

Description :

This is an entry-level position. This company offers tremendous growth opportunities for motivated individuals. This role is a enter point into an ever growing and changing industry.

Customer Care Representative answer calls regarding health and life insurance coverage and assisting in the enrollment process and servicing policies.

  • Answer inbound calls from policy holders
  • Handle multiple software systems and complex computer systems
  • Provide policy holders with information about their policies and benefits
  • Assist with claims on an as needed basis
  • Act as advocates for policy holders through claims and billing issues
  • Follow up with policy holders on pending issues and follow the case through the end

This company provides a great work environment that is committed to inclusiveness, employee growth, and community involvement.

They are now hiring hybrid workers as they have realized they can still create a community even from a remote setting.

Excellent benefits are provided, including :

Generous paid time off

Opportunity to cross function and work with other teams which allows for exposure into future roles

Health and Dental insurance

Retirement benefits

Extensive 8-12 week Training program

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

6 days ago
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