Our client, is an international financial software company, and they are looking to hire a Credit Risk Analyst to join their team in Plano, TX.
Hybrid 2-3 days in office in Plano, TX
This is a 6-month contract with the opportunity to extend
This Credit Risk Analyst will be responsible forapplying defined procedures to independently investigate, analyze, and resolve queued fraud and financial risk issues.
Makes outbound calls to customers to validate payments or payroll transactions. Writes complete, succinct and accurate case notes.
Provides empathetic, accurate, and efficient resolutions to the most complex and escalated customers. Handles questions or escalations on suspected fraud from other business units.
Works with others on the team to resolve questions, provide support and work follow up across the team.
Ideal candidate :
- 3-5 years of Banking experience
- Analyzing data experience
- Quick Learner
- KYC (know your customer) and decision making based on data points experience
- Ability to identify the behaviors and signs of risky financial transactions or accounts experience
- Tech savvy
Skills :
- Experience in risk mitigation within the payments or payroll industry (3-5 years preferred) with the ability to identify the behaviors and signs of risky financial transactions or accounts.
- Excellent research and investigative skills.
- Proficient use of technology with exceptional internet research skills.
- Ability to make independent and sound decisions and think on your feet in a dynamic fast paced environment.
- Ability to partner and work seamlessly across the team to effectively document and share problems, opportunities, and solutions.
- Must be able to work overtime as well as Saturdays and some holidays.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
You will receive the following benefits :
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
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