Skill :
Provide technical support to companies field application team in solving customer issues to drive new designs and product line revenue.
A broad range of both in-bound and out-bound technical marketing and management activities. The focus of this position will be on FIPS solutions in the enterprise / data center markets.
- Define, manage, and implement 'whole product' deliverables to enable sales / support of Company’s FIPS solutions, including technical presentations, SDKs, user guides, benchmarks and App notes.
- Provide technical support to Company’s field application team in solving customer issues to drive new designs and product line revenue.
- A broad range of both in-bound and out-bound technical marketing and management activities.
- Focus will be on FIPS solutions in the enterprise / data center markets.
- Work with customers for evaluation and integration into customer environment
- Directly support Product Marketing and Sales in demand creation (design wins) through : oTraining and support of FAEs & SEsoDelivering technical presentations to customersoDriving design engineering teams to implement product changes required to meet customer requirementsoSupport Company’s FIPS 140-2 Adapter Family
Experience :
- BS in engineering or 5+ years of relevant experience.
- Excellent verbal and written communication skills
- Well versed in using Word and PowerPoint
- Effective interpersonal, teamwork, and communication skills.
- Ability to interface internally and externally with all levels of the organization and to participate in problem solving and quality improvement activities.
- Demonstrate good analysis and problem-solving skills; diligent, detail-oriented, willing to take initiative and handle assignments with minimal supervision.
- Inherent sense of urgency and accountability; ability to multi-task in a fast-paced environment.
- Ability to proactively drive issues in a disciplined manner
Education :
- 5+ years of engineering or technical marketing experience in FIPS or Crypto / SSL complete solutions such as Appliances or ready to deploy cards with a proven track record of excellent product support.
- FIPS, PCI, Common Criteria knowledge a plus
- Excellent understanding of PKCS11, OpenSSL, JCA, CNG
- Strong technical background
- Ability to understand and analyze customer technical requirements and describe them in detail to internal teams.
- Experience in driving technical issues through the sales and engineering teams
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