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Your Opportunity : Venture Solutions (a Taylor company) i seeking an experienced billing specialist to join our team in Fort Worth, TX!
Your Responsibilities :
- Responsible for working in Alliance and providing accurate invoices to the customer
- Run database for custom invoices and reconcile database totals to invoice totals
- Timely submission of invoices into customer web based portals
- Consistently demonstrates ability to meet invoicing deadlines of assigned accounts
- Timely application of payments to customer accounts
- Investigate all concerns / issues on past due invoices to ensure timely payment
- Establishes a good working relationship with customer / sales
- Maintains a high service level in a professional, courteous, businesslike manner
- Recommend, maintain and update business process instructions as required
- Manage internal communications related to invoicing exceptions and take necessary action to ensure accuracy of invoices and / or credit memos to customers
- Month end support for invoicing
- Complete setups for new customers
You Must Have :
- Ability to work with both internal and external customers to identify and resolve complex issues associated with collection efforts and billing
- Excellent communication skills, both written and verbal
- Ability to work independently and make fast, yet thoughtful decisions
- Ability to prioritize workload, thrive in a fast-paced environment, and meet deadlines
- Ability to develop and maintain mutually beneficial relationships internal and external customers
- Ability to review and interpret contracts related to financial obligations of the customer and organization
- Ability to quickly learn new operating systems and associated programs
- Detail oriented with sound understanding of quote to cash cycle
- Team player who can think independently and bring new ideas / improvements to the work group
- Proficient in MS Office, with concentrations on Excel and Word
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