About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below.
Were interested in getting to know you and what you bring to the table!
Tenant Experience Coordinator
JOB DUTIES
The goal of the Tenant Experience Coordinator is to establish and manage a consistent offering of unique events and immersive experiences to increase tenant engagement within the JLL Indy Agency Leasing office building portfolio.
They will collaborate with our clients to understand the tenant experience objectives and develop custom offerings specific to each buildings tenants.
Through these events, and with the utilization of social media platforms, this person will build a stronger connection between the building and its tenants.
Examples of tenant experience events include, but are not limited to, fitness events, dog adoption events, meditation and sound bath experiences, retail pop-ups, Masterclass events / TED Talks, mental health and wellness series, pampering services, cooking classes / meal prep sessions, happy hour get-togethers, yoga, social clubs, and competitive events.
At JLL, we believe a diverse and inclusive culture is one where everyone succeeds. Thats why were committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential.
To support a workplace culture of belonging, we offer nine Business Resource Groups (BRGs) which are open to all employee allies, advocates, and partners.
Key Responsibilities
- Develop and Implement Strategic Tenant Experience Plans
- Develop custom offerings specific to each buildings tenants and client objectives.
- Activate spaces in and around each building for a diverse range of tenant experiences, for food, fun and fitness.
- Maintain an active awareness of experience trends, innovations, and opportunities.
- Forge professional relationships with tenant decision makers.
- Demonstrate leadership, responsiveness, and creativity.
- Awareness and vetting of all local vendors and retailers.
- Establish professional vendor relationships for continuous scheduling.
- Partner with on-site and local retailers and restaurants for property exclusive deals and special events.
- Understand, Track and Manage Financials
- Work with Property Management teams on the development and management of the Tenant Experience budget, invoicing, and payments.
- Ensure compliance with client and company policies and minimum audit standards.
- Develop consistent monthly / quarterly / annual variance reporting for all client budgets.
- Tracking Performance and Satisfaction
- Establish performance metrics, aligned with client goals, to enhance or adjust experience offerings.
- Track and measure impact of experience offerings on tenant satisfaction.
- Perform additional job duties, as requested.
Qualifications
- Previous experience with event planning, hospitality, or tenant experience
- Excellent verbal and written communication skills
- Dedicated to personal and professional growth
- Detail-oriented with strong organizational skills
- Computer proficiency with MS Office
- Self-motivated and willing to take on challenges
- High-energy individual
- Valid drivers license and reliable transportation
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We cant wait to see where your ambitions take you at JLL. Apply today!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our .
For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .
This position may require you to be fully vaccinated against COVID-19. If required, youll be asked to provide proof that youre fully vaccinated upon your start date.
Youre considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.
g., Johnson & Johnson / Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at AccomodationRequest@am.
jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page >
I want to work for JLL.
locationIndianapolis, IN
Project Manager 1
Works closely with Project Controls staff to monitor and control project cost and billings to meet budget profit, analyze project performance data on an ongoing basis, and develop recovery plans as needed. Project Manager with 8+ years of experience in Civil Engineering to join our talented and ener...
Project Manager
Monitor and manage project scope as defined in the customer RFQ and Capital's proposal and handles project change requests. Remain the single point of contact for the customer, vendors, and Capital Industries' project teams throughout and following factory commissioning and project close-out. Assist...
Volunteer - Event Coordinator
Volunteer - Event Coordinator . Volunteer - Event Coordinator . Previous event staff experience (desired, not required). ...
Events and Volunteer Coordinator
Events & Volunteer Coordinator. Organize volunteers for all internal agency fundraising events (Trivia Night, Golf "Fore" Kids Classic, Cornhole Tournament and Hope for the Holidays) & respond to volunteer requests for third party events where appropriate. Specifically, the positio...
Event Coordinator
The Event Coordinator will be responsible for planning and managing events, coordinating communication with clients and employees, providing exceptional customer service, and supporting event sales. This is a full-time on-site role for an Event Coordinator located in Indianapolis, IN. Event Planning...
Manager, Validation Engineering
Represent Manufacturing Solutions as a Manager who interfaces with partners as a trusted Partner, Account, Site and/or Project Owner. Set and lead project direction and strategy based on client vision and expected outcomes throughout the entire project delivery life cycle with minimal oversight. Pro...
Assistant Project Manager - General Contractor - Indianapolis
Their duties include upholding project standards by researching compliance regulations, developing project implementation plans and adjusting specifications for elements of a project. All Project Managers work alongside Project Executives and will be promoted based on their experience. The realm of ...
Event Coordinator - Clowes Memorial Hall
The Event Coordinator will assist with and lead event management across the various departments of the Center – Touring Events, Campus Events, Flat Floor Rentals, and Guest Housing. The Butler Arts & Events Center is seeking an Event Coordinator to join the event operations team. An ideal candidate ...
Event Coordinator
The Event Coordinator serves as a main point of contact for internal and external clients who are utilizing Ivy Tech - Central Indiana's event facilities. They will guide clients through the event planning process with regard to Ivy Tech's capabilities and will coordinate with involved internal. Thi...
Retail Event Project Manager
As a Retail Event Project Manager for Pop-up shops, you will coordinate and execute retail pop-up events. The position requires minimal supervision and involves significant interaction with internal managers, Fulfillment Teams, and external clients. Develop client strategies with Program Managers to...