Assistant General Manager

GROW With US!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What We Will Offer You :

Competitive Salary of $86,000- $98,000 annually

Eligible For Quarterly Incentive Program

20% off Hudson Employee Discount

50% off Hudson Food & Beverage Discount

Health & Well Being : Medical / Dental / Vision Insurance

Paid Time Off

Various Personal and Parental Leave Programs

Company Paid Life Insurance

Retirement Programs & Matching Employee Contributions : 401K & RRSP

Employee Recognition & Anniversary Programs

Training, Development, and Growth Opportunities

Tuition Assistance & Scholarship Programs

This Assistant General Manager Position Is For You, If You Enjoy :

Assisting the General Manager and Regional Vice President in executing all local strategic planning initiatives established for a multi-store location

Promoting brand image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and quality store visual presentation throughout the operation

Working at Chicago O'Hare International Airport

Your Team is counting on you as an Assistant General Manager to :

Provide flexibility to work any shift, any day of the week, including weekends & holidays

Work a full-time schedule

Assistant General Manager Key Responsibilities :

Maximizes sales and profits by meeting and exceeding sales budgets while minimizing shrink

Controls payroll and expense through maximizing staff productivity, properly and efficiently allocating labor, and by monitoring monthly store expenditures against budget

Uses monthly financial reports, and KPI reports to monitor and control expenses, improve profit margins, and control inventory levels

Protects company assets by ensuring that all policies and procedures are consistently enforced and adhered to by staff and suppliers

Minimizes inventory shrink through regular physical inspections; Monitors high-risk areas for internal / external shrinkage, and by taking necessary steps for remediation

Recruits, trains and develops all supporting levels of staff to ensure an efficient and profitable operation. Develops succession plan for the location and supports company management succession plan and other HR initiatives.

Ensures consistent excellent customer service delivered by knowledgeable and professional associates.

Demonstrates excellent product knowledge and promotes a consistently positive corporate image through clean, well-merchandised stores.

Communicates sales and store openings each day to Regional Director

Ensures compliance of brand promotional programs and works closely with Brand Corporate Marketing department in development of new opportunities.

Works closely with Merchandising department and Regional Director in implementing brand initiatives and maintaining brand merchandising standards and vendor relationships and contracts

Works closely with the General Manager to ensure monthly compliance of brand standards and assists in the completion of the monthly diagnostic report, including submitting pictures, data, and other information that may be required

Provides enthusiastic, positive reinforcement and guidance to store staff.

Delivers / receives information to / from corporate office / staff.

Monitors suppliers’ activities.

Problem-solves and ensures overall customer service for the operation

Assumes the role and responsibilities of the General Manager in his or her absence

Required Qualifications :

Three to five years of retail store management experience. Multi-store management experience required for multi-store location.

SAP experience preferred

Strong leadership qualities and organizational skills.

Good analytical business thought processes and problem-solving skills.

Able to coordinate multiple tasks and projects.

Good time management skills and attention to detail.

Effective interpersonal skills with customers, subordinates, peers, property owners, suppliers, and superiors.

Flexible to work periodic long and / or irregular hours, weekends, and holidays.

Fluent computer skills in Microsoft Office, Word and Excel