Job Description
Job Description
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 10 states, and we have over 1,500 team members.
- Bruckner’s is more than just a place selling parts and working on trucks
- We are an essential business delivering solutions to transportation providers the backbone of everyday life as we know it
- We contribute to our local communities
- We care about our people
OUR CORE VALUES
- We act with Honesty and Integrity.
- We value our people and communities.
- We are customer focused.
- We do what it takes.
WHAT WE OFFER
- Competitive Compensation Plans
- Paid Time Off and Holidays
- Excellent health, dental and vision plans
- Investments in Training & Development
- Generous 401(k) and Profit-Sharing Plan
- Tuition Assistance Program
- Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
- Technician Student Loan Reimbursement Program
- Disability and Life Insurance
- Internal Promotion Opportunities
- Flexible Spending Account
- Health Club Reimbursement
- Family and Team Oriented Environment
- Employee Referral Bonus
- Engaging and Challenging Assignments
- Drug free workplace
JOB SUMMARY :
He / she is responsible for calling on prospective customers from a list furnished by the Company. May have to deliver parts as needed.
POSITION INFORMATION :
Responsible for calling on prospective customers from a list furnished by the Company. May deliver parts as needed.
Duties / Responsibilities :
- Answer customer’s phone calls and fills orders from inventory.
- Must be able to access parts information from computer, check availability, pricing and substitutions.
- Be familiar with quality improvement bulletins, service bulletins, and vehicle updates or modifications to advise customers of parts replacement needs.
- Stock necessary parts on and off outside vans and pickups.
- Check available credit on customer’s account after delivery of any parts.
- Collect payment from customers that are past due.
- Accept payment from cash or C.O.D. customers at time of delivery.
- Examine returned parts or cores for any defect after issuing credit.
- Issue credit for cores or returned parts immediately after examining for defects.
- Research customer’s account for proper invoice to issue credit for returned parts or cores.
- Research for potential new customers for parts sales.
- Fill out proper paperwork for any part covered under warranty. Return paperwork and part to warranty clerk.
- Keep vehicle clean, presentable and fully maintained.
QUALIFICATIONS :
- High school diploma required; minimum 2 years experience with heavy duty truck parts, and automotive parts.
- Must be able to read and write English. Must be able to interact successfully with customers, and co-workers.
- Must have and maintain a clean driving record.
- Be able to keep good records, fill out and hand in call sheets at the end of each week, and bring any customer problems to the attention of the Parts Manager.
- Must have the mental flexibility to handle stressful situations.
PHYSICAL DEMANDS :
- He / she must be able to drive long distances.
- Be able to lift 50 lbs from floor to waist high, and 25 lbs to shoulder high.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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