Solutions Consultant

Job Description

Job Description

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together.

Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities.

Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart.

Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.

We have raised over $380M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital.

Now surpassing a $4B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

Are you a self-motivated solutions consultant that wants to support innovative technology sales, while also solving crime?

If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you.

Flock is looking to add a Senior Solutions Consultant to our growing law enforcement sales team. This person will play a key role in helping Flock grow by refining the sales process and removing barriers for the sales team.

Your primary customer base are Law Enforcement agencies. This position is based out of your home office with up to 50% travel required.

Preferred location is in the Pacific Northwest, New England or Florida.

Some challenges you’ll tackle

Work with the sales team to help define customer challenges, solutions, demonstrations and deployment plans.

Own effectiveness of customer deployment plans.

Contribute to meeting (or exceeding) monthly, quarterly, and annual sales quotas.

Become a product subject matter expert; develop in depth knowledge of Flock’s products.

Maintain proficiency with solutions as they evolve and compare to the competitive landscape.

Attend trade shows and visit customers in person as a trusted advisor.

Build strong relationships with Sales Reps within your territory.

Provide trade show and demonstration support for marketing events.

Effectively transition accounts to Deployment Planning and Project Management.

Act as a liaison between customers and other internal stakeholders.

The Skillset

10+ years of law enforcement experience or experience selling law enforcement technology .

3+ years in a customer facing role supporting sales activity.

Prior experience with real time crime center technology and solutions

Self-starter mentality with a willingness to learn, take initiative, and produce results in a defined territory.

Comfortable with software and various hardware devices, in order to become the subject matter expert for the sales team

Strong presentation and demonstration skills, both in person and virtually.

Energized by solving customers’ problems- e.g. consultative sales approach.

Enjoy working in a fast paced, data-driven sales environment.

Experience using Flock Safety systems is a plus.

Experience with crime mapping and / or mapping tools is a plus.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications.

We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months.

This serves as a preview of the 90 day plan you will receive if you were to be hired as a Solutions Consultant at Flock Safety.

The First 30 Days

You’ll complete company onboarding, begin to understand the solution and meet the rest of the Solutions Consultant team, shadowing them on customer calls.

The First 60 Days

You’ll become proficient in the tooling, deliverables and relationships that make a Solutions Consultant successful.

90 Days & Beyond

At the end of 90 days, you are flying solo and displaying all characteristics of a Solutions Consultant at Flock Safety. You’ve earned the trust of your customers, sales team and cross-functional stakeholders.

The Interview Process

We want our interview process to be a true reflection of our culture : transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.

Our First Chat : During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are.

The Hiring Manager Interview : You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock.

This is your chance to really nerd out with someone in your field.

The Panel : Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values.

Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.

The Executive Review : A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.

The Perks

Salary & Equity : In this role, you’ll receive a starting salary of $115,000 to $150,000 as well as stock options

Flexible PTO : We seriously mean it, plus 11 company holidays.

Fully-paid health benefits plan for employees : including Medical, Dental, and Vision and an HSA match.

Family Leave : All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

Fertility & Family Benefits : We have partnered with Maven, a complete digital health benefit for starting and raising a family.

In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

Mental Health : All employees receive an annual subscription to Headspace.

Caregiver Support : We have partnered with Cariloop to provide our employees with caregiver support

Carta Tax Advisor : Employees receive 1 : 1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

ERGs : We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion.

If you are interested in talking to a representative from one of these, please let your recruiter know.

WFH Stipend : $150 per month to cover the costs of working from home.

Productivity Stipend : $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

Home Office Stipend : A one-time $750 to help you create your dream office.

Pet Insurance : We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us.

We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills.

We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Compensation Range : $115K - $150K