Job Description
Job Description
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life.
We are a dynamic not-for-profit organization that operates in the fast-changing environment of healthcare reform. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations.
We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Purpose of the Role : Serving Adults with a primary diagnosis of a serious mental health condition, responsible for day-to-day client interactions and care coordination of assigned cases.
Address immediate and emerging needs, set goals, resolve issues, and advocate for and connect clients to the needed resources to maintain stability in the community.
Considered Intensive Case Management with a maximum caseload of 20 clients with higher needs and more frequent contacts per month.
Qualifications for the role :
The Care Manager must have a bachelor’s degree in a Human Services field or at least 5 years working with clients in the Mental Health Field In addition to BA, the Care Manager will have at least two years of experience working with adults with serious mental illness.
A Master’s Degree in the Human Services field will count as one year of the two years of required experience. Tenacity and passion for this work with the ability to balance objectivity with empathy.
Computer literacy is required. Knowledge of behavioral diagnoses and symptomatology Working familiarity with community resources, including entitlement programs, medical, financial, and legal services, housing and emergency food programs, and behavioral health treatment and rehabilitation services.
Must be able to effectively engage clients. A valid NYS Driver’s License is required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.