HR Operations Manager

The HR Operations Manager ensures the success of high-impact HR initiatives and projects through collaborating with various HR and cross-functional areas and providing project management, process design, and consultation.

This individual supports strategic projects from initiation to project completion by creating solutions, facilitating decisions, driving project governance, and measuring success all while maintaining the confidentiality of the Augusta National Golf Club.

Essential Functions of the Job

• Partners with HR leadership to support the entire project management cycle of multiple initiatives simultaneously, as well as lead certain projects independently.
• Acts as a thought partner alongside HR centers of excellence and other stakeholders across the organization to provide recommendations, identify risks and dependencies, offer solutions, and drive strategy.
• Owns project management of HR projects and assigned special projects, improving, streamlining, and standardizing to meet business needs, reduce manual effort, and clarify ownership (across teams and within HR team).
• Manages projects from concept to implementation including developing project plans, communicating timelines, and overseeing execution while holding team members accountable and ensuring timelines and milestones are met.
• Manages several projects of varying size concurrently and consults stakeholders coordinating activities across teams.
• Manage all Tournament related HR projects.
• Lead Tournament Improvement process for HR, by working cross-functionally within HR and other departments.
• Fosters and maintains good relationships with HR colleagues to ensure that processes are maintained and supported following project completion.
• Develops and maintains strong relationships with vendors and internal stakeholders.
• Trains others on responsibilities and how to accomplish tasks.
• Ensures effective running of processes, programs, and projects.
• Physical demands are outlined immediately below.

Physical Demands

• Acceptable level of hearing and vision to perform job duties
• Occasionally required to walk and work with hands and arms, lift up to 25 pounds and / or drive a golf cart.
• Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Other Duties and Responsibilities

Performs other duties which are deemed by management to be an important part of the job

Qualifications :

Skills / Knowledge / Attributes :

• Strong collaborative mindset with enthusiasm to drive stakeholder engagement and accomplish and exceed objectives.
• Excellent interpersonal, verbal and written communication skills
• High attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Demonstrated success pushing back when necessary and leading crucial conversations.
• Effective negotiating skills with the ability to influence others and manage complexity and ambiguity.
• Proven ability to navigate cross-functional teams and organizational priorities to optimize critical path and mitigate risks.

Relative Experience / Education :

• Bachelor's degree from an accredited 4-year college or university strongly preferred; A combination of relevant experience and education will be considered in lieu of a degree.
• 5+ years of experience in an applicable role required; Project management role highly preferred.
• PMP certification preferred.

Required License(s) :

Possess a valid driver's license and / or successfully completes the Club's internal motor vehicle training program

Projected Work Schedule :

Normal work hours are 8 : 30 am to 5 : 00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.