Crawford Technologies is seeking a technical Senior Project Manager to join the Professional Services Team in support of both client and internal projects.
This position ensures the delivered solution meets the requirements of the project(s) including all operational requisites, reporting obligations, and related deliverables.
This is not a "checkbox" project management role and will require the ability to understand the project goals and drive projects to a successful completion.
Ideal candidates will have solid experience managing technical projects, a hands-on approach to project management, and can take charge of a project and deliver results.
Department Professional Services Employment Type Full Time Location Remote U.S. Workplace type Fully remote Compensation $120,000 - $140,000 / yearThis role's hiring manager : Amber Knight View Amber's ProfileMAJOR DUTIES AND RESPONSIBILITIESThe Senior Project Manager concurrently leads multiple moderately complex technical projects and is responsible for all aspects of the project life cycle : planning, budget, scope definition, design, execution, delivery, including assembling the project team, assigning responsibilities, and managing schedules and resources.
This is a customer-facing position that ensures the successful execution of Crawford Technologies products and services having key responsibilities in the following areas : Project Management Lead multiple project teams simultaneously at various project phases Engage with project sponsors and key stakeholders to understand strategic goals and expected outcomes Manage expectations (sales, development team, customer and internal leadership) including scope, budget, communication, risks and timelines Obtain client agreement with the project plan, timeline and budget and advise of any obstacles or resource needs that may affect completion of the project as planned Ensure project requirements are identified and documented Engages in relevant contract management activities (ex.
facilitation of project estimates, development of SOWs, contract execution)Communication The project manager will be the focal point of information, both to and from the customer Manage communication channels with customers and key stakeholders.
Keep management and key stakeholders apprised of project status and identifying issues and concerns. Strong interpersonal and communication skills and the ability to work effectively with a wide range of technical knowledge, both orally and in writing.
Process Improvement Supports ongoing process improvement initiatives as SME or as project managerSKILLS, KNOWLEDGE, EXPERTISE & EDUCATIONCore Competencies Strong project planning experience with the ability to analyze information, think critically, and make decisions Ability to effectively identify appropriate tools and technics to manage, prioritize and execute project delivery Extensive experience working with customers and have ability to manage expectations Understand resource planning and utilization reporting Identifies staff competencies and assigns resources to project tasks based on knowledge, skill, and abilities Exceptional communication skills and the ability to understand details but work at a higher level when appropriate Experience working independently, team oriented, in a collaborative environment and can conform to shifting priorities, demands and timelinesLeadership A servant leader with strong work ethics, leads by example, and strong negotiation skills Understanding of strategic / long-term goals of project Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments Mentor / coaches fellow project managers and project team members as needed Provide direction to assigned resourcesExpertise Strong project management background with 8+ years of experience with at least the last 5 years s pporting software implementations.
Must have extensive experience working with customers and have displayed an ability to manage customer expectations Extensive knowledge and experience creating or managing client-facing deliverables using tools such as MS : Word, Excel, Project, PowerPoint Must be able to learn, understand, and apply new technologiesEducation Bachelor's degree or equivalent combination and / or experience in related field