Agency Office Manager

Job Title : Insurance Agency Office Manager

Type : Full-Time

Industry : Commercial Insurance

About Us :

We specialize in providing comprehensive commercial insurance solutions to businesses across the Southeastern United States, particularly within the forestry industry.

As a 100% commercial insurance agency, we are committed to delivering exceptional service and expertise to our clients. We are seeking a highly skilled Office Manager with experience in AMS 360 and agency accounting to join our growing team.

Job Summary :

The Insurance Agency Office Manager will oversee the daily operations of our commercial insurance agency. This role requires strong leadership skills, in-depth knowledge of insurance processes, and expertise in agency management systems, particularly AMS 360.

The Office Manager will ensure smooth administrative operations, manage staff, and handle agency accounting functions.

Key Responsibilities :

• Office Management : Oversee daily operations, ensuring a productive and organized work environment.
• AMS 360 Management : Manage the use of AMS 360, ensuring accurate data entry, reporting, and system optimization to support commercial insurance operations.
• Accounting : Handle all agency accounting tasks, including premium payments, reconciliation, invoicing, and maintaining accurate financial records, while ensuring compliance with regulatory standards.
• Staff Supervision : Lead, mentor, and manage office staff, providing training on AMS 360 and best practices for handling commercial insurance accounts.
• Client Support : Collaborate with producers and account managers to provide superior customer service and assist in resolving complex policy-related issues.
• Process Improvement : Identify opportunities for enhancing office processes and workflows, implementing new systems as needed.
• Compliance & Reporting : Ensure compliance with industry regulations, maintain necessary documentation, and generate reports to track agency performance.

Qualifications :

• Experience : Minimum of 3-5 years in an office management role within an insurance agency, preferably focused on commercial insurance.
• AMS 360 Proficiency : Strong skills in managing and troubleshooting AMS 360, with the ability to train staff.
• Accounting Skills : Understanding of agency accounting principles, including premium reconciliation and financial reporting.
• Leadership : Proven ability to manage and mentor a team, with excellent communication and organizational skills.
• Insurance Knowledge : Comprehensive understanding of commercial insurance products, policies, and workflows.
• Technology : Proficient in Microsoft Office (Excel, Word, Outlook) and other office management tools.

Preferred Skills :

• Experience with other insurance software platforms.
• Experience in handling large commercial accounts.
• Ability to work independently and multitask in a fast-paced environment.

Benefits :

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• 401(k) with 6% company match.
• Paid time off and holidays.
• Opportunities for career growth and professional development.

If you would like to schedule an interview, please give me a call at (901) 519-7797 or reach out via email at char-della.

[email protected]. Looking forward to hearing from you!

https : / / www.linkedin.com / in / charmcmorris /

Char-Della McMorris

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.

We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.