Operations Manager - Government Contracts

Job Description

Job Description

MISSION :

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

JOB SUMMARY :

Supervises operations of assigned federal and commercial contract services for BAC to ensure efficient operations and satisfactory fulfillment of both contractual obligations and employee relations needs at specified locations.

The position is primarily focused on managing other people. Position requires extensive depth of expertise and knowledge in specialized functions or business areas that can be used to develop efficient and innovative ways to accomplish the organization’s business strategies.

Work is performed with considerable latitude in the use of initiative and independent judgment. Position seeks technical guidance on unusual or complex problems or issues.

EXAMPLES OF ESSENTIAL FUNCTIONS :

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business needs.

• Schedules and oversees staff and activities for assigned federal and commercial contracts ensuring compliance with all rules, regulations, and laws.
• Resolve customer issues to ensure that contractual requirements are met.
• Assists in the development of program grants and contract proposals. Makes recommendations for new pricing and follow on year.
• Oversees and analyzes man-hours, ratios, and other contract metrics to assure contract requirements are met within budgeted expenditures and commercial productivity standards.
• Oversees administrative matters (i.e., planning sessions, budget, etc.) as member of the management team.
• Assists in the planning and development of sites, in coordination with other departments, to ensure a diversity of options to meet client and customer needs;

monitors and identifies training and other developmental areas; oversees remedial training and programs.

• Ensures the accurate and timely completion of reports and documentation in compliance with legal regulations, funding sources, accrediting agencies, and organizational standards.
• Participates on new contract pursuit teams and collaborates with business development efforts, to include relationship development with customers and providing expertise and content for submission of winning service contract proposals.
• Coordinates the provision of quality services to participants and employees.
• Assists in developing quality control, and safety plans for contract.

SUPERVISORY RESPONSIBILITY :

Selects, motivates, and evaluates personnel; provides or coordinates staff training and development; works with employees to correct deficiencies;

implements discipline and termination procedures.

• Assesses and monitors work methods and procedures; identifies opportunities for improvement and implements changes.
• Oversees and / or participates in the development and administration of budgets; may approve the forecast of funds needed for staffing, equipment, materials, and supplies;

may approve expenditures and implement budgetary adjustments as appropriate and necessary.

MINIMUM QUALIFICATIONS :

• Bachelor’s degree in business administration, education, contract management or related field.
• Six (6) or more years of community-based program management.
• Two (2) years of supervisory experience.
• A combination of education, certification, training, and / or experience may suffice for the above requirements.
• Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements.
• Must pass a pre-employment drug screening.

PREFERRED QUALIFICATIONS :

• Experience working with individuals with disabilities.
• Experience with AbilityOne or other set-aside contracting.
• Experience with government contract management.
• Experience in Service Industry
• Experience with Total Faciality Management
• Project manager certifications such as Project Manager Professional (PMP) or Six Sigma

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

KNOWLEDGE, SKILLS, AND ABILITIES :

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Knowledge of SourceAmerica products and services.
• Knowledge of safe work practices and OSHA regulations.
• Skill in developing and managing project budgets.
• Ability to operate a computer using Microsoft Office Suite and applicable department / organization specific software.
• Ability to read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures.
• Ability to manage multiple priorities to ensure that deadlines are met.
• Ability to lead and motivate others to achieve goals.
• Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes.
• Ability to establish and maintain effective and collaborative working relationships with those contacted in the course of work.
• Ability to communicate effectively orally and in writing.
• Ability to work independently, yet collaboratively, according to goals of the organization.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to handle confidential employment information with tact and discretion.
• Ability to correctly interpret and efficiently implement all applicable policies and procedures.
• Ability to regularly attend work and arrive punctually for designated work schedule occasional after hour or weekend work may be required.

TRAVEL

Travel is primarily local during the business day, although some out of area and overnight travel may be expected.

WORK AUTHORIZATION / SECURITY CLEARANCE (IF APPLICABLE)

Must be authorized to access and work on government installations.

PHYSICAL REQUIREMENTS :

Depending on the functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and / or pulling of moderately heavy objects and materials (up to 40 pounds).

Tasks that require moving objects of significant weight require the assistance of another person and / or use of proper techniques and moving equipment.

Physical Requirements can be accomplished with or without reasonable accommodations.

ENVIRONMENTAL REQUIREMENTS :

Tasks are regularly performed in an air-conditioned office. Some work will be performed outdoors with potential exposure to adverse environmental conditions (e.

g., dirt, heat, cold, rain, fumes).

SENSORY REQUIREMENTS :

Some tasks require manual dexterity.

Availability : Full Time

Salary : Starting at $69,000

Benefits :

Medical insurance offered

Free Dental and Vision insurance for employee

Paid holidays, vacation, sick, and personal days

Supplemental benefits available through CHUBB

Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage and a 401(k) plan that includes a company match

Supplemental voluntary life and AD&D insurance available

Employee Assistance program

Tuition reimbursement

Eligible for Performance Bonus plans

Profit Sharing

Accepting applications until positions filled

Applications may be completed through our website : https : / / bacemploy.com /

A completed application is required* :

Providing innovative services for individuals with disabilities to achieve personal success!

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

We are a Drug-Free Workplace.