Sales Account Manager

Job Description

Job Description

Summary : The Sales Account Manager collaborates directly with the General Manager to create and maintain client satisfaction and ensures a prominent level of service-to-customer relations.

Responsible for building lists of sales leads, then pitching to these prospects to build the company's client list as well as maintaining an existing book of business as assigned.

Ensures the needs of the customer are met, fosters the relationship, and seeks ways to drive additional business with the client.

This is both a farmer and hunter sales role.

Duties and Responsibilities :

• Achieve sales goals
• Answer customer questions
• Generate leads and close sales
• Maintain assigned portfolio of business and provide renewal contracts for snow and landscape maintenance
• Maintain extensive knowledge of company policies and procedures
• Maintain extensive knowledge of company products and / or services
• Provide excellent customer service; and resolve customer complaints
• Manage and update on on-going basis using Salesforce.com for tracking of prospects and customers
• Researching, planning, and implementing new target market initiatives
• Researching prospective accounts in target markets
• Pursuing leads and moving them through the sales cycle
• Assists the General Manager and Sales Department in snow removal sales and landscape maintenance onboarding for new business
• Assist with building bids / quotes for new business opportunities
• Communicates effectively with clients to ensure expectations are met
• Responsible to accurately complete own administrative forms or reviews thereof, including but not limited to daily personal sales sheets
• Assists with sales and renewals as directed by the General Manager
• Tracks and reports sales, client activity and proposal activity daily tracking report

Qualifications :

• Ability to work in a fast-paced environment.
• Strong math skills.
• Good interpersonal and communication skills.
• Friendly.
• Focus on customer satisfaction.
• Positive attitude.
• Previous sales / business development experience
• Understanding of customer service and sales practices. Customer Service.
• Communication Skills.
• Time Management
• Conflict Resolution
• Very important to this position are Performance results, Accomplishments, Decision-making, Judgment, Leadership, Managerial responsibilities, Teamwork.
• Able to work effectively as a team and assist wherever the greatest needs may be.
• Excellent written and verbal communication skills.
• Acceptable MVR- No more than 3 moving violations within the last three years
• Approved to work by our insurance.
• Travel by automobile required approximately 85% of time.

Key Evaluation Drivers :

• Client retention
• Sales growth
• Sales & margin yields
• Meeting and / or exceeding sales targets

The above-mentioned job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his / her position.

As the nature of business demands change so, too, may the essential functions of this position.

Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law.

Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.

Powered by JazzHR

r2ThebNGwD