Manager Business Intelligence

Requisition ID : 199391

Posting Locations : Charlotte

Our Secret Ingredient is our Teammates.

We offer great rewards , competitive pay , career advancement and growth opportunities .

Full Time Teammates are also eligible for :

• Paid Training
• Paid Time Off plus paid holidays
• 401(k) with Company matching on a dollar-for-dollar basis
• Employee Stock Purchase Plan (ESPP)
• Group Health Insurance Medical, Dental, Vision & Disability
• Basic and Supplemental Life Insurance

Refresh and Grow your Career with Us!

Job Overview

The role of the Business Intelligence Manager involves collaborating with both internal teams and external partners to ensure that customer profitability information is accurately obtained, processed, maintained, and made available.

With a mix of business insight, analytical prowess, and technical knowledge, this position lays the groundwork for data-driven approaches that drive business growth.

A Business Intelligence Manager oversees the implementation and maintenance of business software systems, ensuring they meet organizational needs.

They act as a bridge between IT and business departments, translating requirements into technical solutions and improving system efficiency.

Additionally, they manage vendor relationships, ensure compliance with regulations, oversee projects, manage timelines, budgets, and resources.

They also analyze data to provide insights that guide project strategies and improvements. This role requires strong organizational, analytical, and communication skills to effectively bridge project management and data analysis.

Additionally, this position works closely with the Sr. Manager of BI to develop optimal strategies for advancing the company's objectives.

Duties & Responsibilities

• Research and review data across platforms to ensure completeness and data integrity, resolve issues when they arise.
• Manage customer profitability data initiatives, coordinating with internal and external business partners.
• Work in alignment with internal and external business partners in adapting to meet the changing needs of the business, with a focus on continuous improvement.
• Collaborate with cross-functional teams to understand data needs and deliver comprehensive strategies.
• Collaborate with internal and external business partners to set priorities for business and information needs.
• Manage systems, tools, and processes by becoming skilled and serving as a knowledgeable resource for specific reporting tools (for example, Margin Minder).

This involves creating specifications, service level agreements, user assistance, troubleshooting issues, and conducting training sessions.

Knowledge, Skills, & Abilities

• Excels in relationship building
• Competent Problem solver that is solution oriented
• Project Management
• Continuous improvement mindset
• Ability to collaborate and communicate effectively
• Possesses integrity and managerial courage
• Ability to lead in a fast paced, constantly changing, growth-oriented environment
• Strong business and financial acumen
• Time management and prioritization
• Attention to detail
• Persuasion and negotiation
• Demonstrates success in developing direct reports to achieve their goals and full potential
• Functionally competent with Microsoft Office products and SQL

Minimum Qualifications

• Bachelor's Degree
• 3 to up to 5 years of experience

Preferred Qualifications

• Industry knowledge
• Familiarity with business intelligence tools ( Tableau, Alteryx), data warehousing, ETL processes, Snowflake, SAP Hana

Work Environment

Office environment

As an EEO / Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..